Existing law, the California Consumer Privacy Act of 2018 (CCPA), grants to a consumer various rights with respect to personal information that is collected by a business. Existing law generally requires businesses to make certain methods of communication available for consumers to submit personal information requests, including requests for deletion or correction. Existing law requires a business that does not operate exclusively online to make available to consumers at least 2 methods for submitting personal information requests, including, at a minimum, a toll-free telephone number and, if the business maintains an internet website, a website address.

This bill would require that a business that does not operate exclusively online make available to consumers an email address for submitting personal information requests.

Existing law, the California Privacy Rights Act of 2020, an initiative measure approved by the voters as Proposition 24 at the November 3, 2020, statewide general election, amended, added to, and reenacted the CCPA.

This bill would declare that its provisions further the purposes and intent of the California Privacy Rights Act of 2020.