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<ns0:ActionText>INTRODUCED</ns0:ActionText>
<ns0:ActionDate>2026-01-20</ns0:ActionDate>
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<ns0:ActionText>AMENDED_SENATE</ns0:ActionText>
<ns0:ActionDate>2026-03-24</ns0:ActionDate>
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<ns0:AuthorText authorType="LEAD_AUTHOR">Introduced by Senator Weber Pierson</ns0:AuthorText>
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<ns0:Name>Weber Pierson</ns0:Name>
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<ns0:Title>An act to add Chapter 28.6 (commencing with Section 22928.10) to Division 8 of the Business and Professions Code, relating to consumer protection.</ns0:Title>
<ns0:RelatingClause>consumer protection</ns0:RelatingClause>
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<ns0:Subject>Connected consumer products.</ns0:Subject>
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<html:p>The Unfair Competition Law (UCL) prohibits a person from engaging in unfair competition, including any unlawful, unfair, or fraudulent business act or practice.</html:p>
<html:p>This bill would require a manufacturer of a connected consumer product sold at retail in the state to clearly and prominently establish and disclose to any prospective buyer of a connected consumer product a minimum guaranteed support timeframe, as prescribed, and would prohibit a manufacturer from reducing that
timeframe. The bill would also require a manufacturer to provide a notice of a connected consumer product’s end of life to the public and to any owner of the product, as specified.</html:p>
<html:p>This bill would require a business that owns or controls a connected consumer product that it leases or otherwise provides to its customers as part of a service to ensure that updates provided by the manufacturer for the connected consumer product are promptly received and applied and, when the connected consumer product has reached its end of life, replace the connected consumer product, at no additional cost to the customer, with a comparable product capable of receiving necessary updates and support if a comparable product is reasonably available to the business.</html:p>
<html:p> This bill would define “connected consumer product” to mean a product,
including a physical device, mobile application, or any necessary cloud infrastructure, that is intended for consumer use and is capable of connecting to the internet, either directly or indirectly and would define “end of life” to mean the point after which the manufacturer no longer provides necessary support or updates for a connected consumer product.</html:p>
<html:p> This bill would specify that a violation of its provisions constitutes a deceptive act or practice under the UCL.</html:p>
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<ns0:Preamble>The people of the State of California do enact as follows:</ns0:Preamble>
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<ns0:Num>SECTION 1.</ns0:Num>
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Chapter 28.6 (commencing with Section 22928.10) is added to Division 8 of the
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, to read:
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<ns0:Num>28.6.</ns0:Num>
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<ns0:LawHeadingText>Connected Consumer Products</ns0:LawHeadingText>
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<ns0:Num>22928.10.</ns0:Num>
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<html:p>As used in this chapter:</html:p>
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(a)
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“Connected consumer product” means a product, including a physical device, mobile application, or any necessary cloud infrastructure, that is intended for consumer use and is capable of connecting to the internet, either directly or indirectly.
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(b)
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“End of life” means the point after which the manufacturer no longer provides necessary support or updates for a connected consumer product.
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(c)
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“Manufacturer” means the manufacturer of a connected consumer product sold at retail in the state.
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(d)
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“Minimum guaranteed support timeframe” means the
minimum amount of time for which a company commits to providing all necessary updates and support to a connected consumer product that includes a specific date at the end of the timeframe.
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<ns0:Num>22928.11.</ns0:Num>
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(a)
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A manufacturer shall clearly and prominently establish and disclose to any prospective buyer of a connected consumer product a minimum guaranteed support timeframe in both of the following ways:
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(1)
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At the point of sale, if practicable.
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(2)
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In a clear and conspicuous manner on the product packaging and on the manufacturer’s internet website or product-specific webpage.
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(b)
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A manufacturer shall not reduce a minimum guaranteed support timeframe disclosed under this section.
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(c)
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(1)
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A manufacturer shall provide a notice of
a connected consumer product’s end of life to the public and to any owner of the product on both of the following dates:
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(A)
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Six months before the product reaches end of life.
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(B)
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The date on which the product reaches end of life.
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(2)
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A notification provided pursuant to this subdivision shall include clear information about any action a consumer can take if the consumer wants to continue using the connected consumer product in a secure and effective manner and provide a list of features lost, security risks, reduced interoperability, or any other changes that are likely to result from the connected consumer product’s end of life.
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(d)
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A business that owns or controls a connected consumer product that it leases or otherwise provides to its customers as
part of a service shall do both of the following:
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(1)
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Ensure that updates provided by the manufacturer for the connected consumer product are promptly received and applied.
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(2)
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When the connected consumer product has reached its end of life, replace the connected consumer product, at no additional cost to the customer, with a comparable product capable of receiving necessary updates and support if a comparable product is reasonably available to the business.
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<ns0:Num>22928.12.</ns0:Num>
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<html:p>A violation of this chapter constitutes a deceptive act or practice under the Unfair Competition Law (Chapter 5 (commencing with Section 17200) of Part 2 of Division 7).</html:p>
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