FY2021 |
State |
Access |
Service not available |
27 |
6 |
1 |
31 |
1 |
FY2021 |
State |
Access |
Service not accessible |
27 |
6 |
2 |
31 |
0 |
FY2021 |
State |
Access |
Timeliness of services |
47 |
13 |
5 |
55 |
0 |
FY2021 |
State |
Access |
24/7 Toll-free access line |
2 |
2 |
1 |
3 |
0 |
FY2021 |
State |
Access |
Linguistic services |
4 |
0 |
1 |
3 |
0 |
FY2021 |
State |
Access |
Other access issues |
49 |
20 |
3 |
65 |
1 |
FY2021 |
State |
Access |
All |
156 |
47 |
13 |
188 |
2 |
FY2021 |
State |
Quality of Care |
Staff behavior concerns |
688 |
118 |
46 |
744 |
16 |
FY2021 |
State |
Quality of Care |
Treatment issues or concerns |
522 |
112 |
51 |
573 |
10 |
FY2021 |
State |
Quality of Care |
Medication concern |
195 |
46 |
14 |
223 |
4 |
FY2021 |
State |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY2021 |
State |
Quality of Care |
Other quality of care issues |
134 |
49 |
7 |
171 |
5 |
FY2021 |
State |
Quality of Care |
All |
1540 |
325 |
118 |
1712 |
35 |
FY2021 |
State |
Change of Provider |
Change of Provider |
419 |
119 |
34 |
504 |
0 |
FY2021 |
State |
Confidentiality Concern |
Confidentiality Concern |
37 |
6 |
2 |
41 |
0 |
FY2021 |
State |
Other |
Financial |
62 |
6 |
4 |
62 |
2 |
FY2021 |
State |
Other |
Lost property |
20 |
2 |
1 |
21 |
0 |
FY2021 |
State |
Other |
Operational |
111 |
58 |
3 |
159 |
7 |
FY2021 |
State |
Other |
Patients' rights |
93 |
25 |
8 |
97 |
13 |
FY2021 |
State |
Other |
Peer behaviors |
46 |
4 |
2 |
47 |
1 |
FY2021 |
State |
Other |
Physical environment |
32 |
3 |
5 |
30 |
0 |
FY2021 |
State |
Other |
Other grievance not listed above |
129 |
53 |
7 |
155 |
20 |
FY2021 |
State |
Other |
All |
493 |
151 |
30 |
571 |
43 |
FY2021 |
State |
All |
All |
2645 |
648 |
197 |
3016 |
80 |
FY2021 |
Alameda |
Access |
Service not available |
3 |
0 |
1 |
2 |
0 |
FY2021 |
Alameda |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alameda |
Access |
Timeliness of services |
3 |
1 |
1 |
3 |
0 |
FY2021 |
Alameda |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alameda |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alameda |
Access |
Other access issues |
4 |
5 |
1 |
8 |
0 |
FY2021 |
Alameda |
Access |
All |
10 |
6 |
3 |
13 |
0 |
FY2021 |
Alameda |
Quality of Care |
Staff behavior concerns |
3 |
1 |
2 |
2 |
0 |
FY2021 |
Alameda |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Alameda |
Quality of Care |
Medication concern |
7 |
3 |
1 |
8 |
1 |
FY2021 |
Alameda |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Alameda |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Alameda |
Quality of Care |
All |
13 |
4 |
3 |
13 |
1 |
FY2021 |
Alameda |
Change of Provider |
Change of Provider |
11 |
3 |
0 |
14 |
0 |
FY2021 |
Alameda |
Confidentiality Concern |
Confidentiality Concern |
2 |
1 |
0 |
3 |
0 |
FY2021 |
Alameda |
Other |
Financial |
2 |
0 |
1 |
1 |
0 |
FY2021 |
Alameda |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Alameda |
Other |
Operational |
10 |
0 |
0 |
10 |
0 |
FY2021 |
Alameda |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alameda |
Other |
Peer behaviors |
2 |
0 |
1 |
1 |
0 |
FY2021 |
Alameda |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alameda |
Other |
Other grievance not listed above |
2 |
3 |
1 |
4 |
0 |
FY2021 |
Alameda |
Other |
All |
17 |
3 |
3 |
17 |
0 |
FY2021 |
Alameda |
All |
All |
53 |
17 |
9 |
60 |
1 |
FY2021 |
Alpine |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Alpine |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Amador |
Quality of Care |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Amador |
Change of Provider |
Change of Provider |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Amador |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Amador |
All |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Butte |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Access |
Service not accessible |
3 |
3 |
0 |
6 |
0 |
FY2021 |
Butte |
Access |
Timeliness of services |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Butte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Access |
Other access issues |
3 |
5 |
0 |
8 |
0 |
FY2021 |
Butte |
Access |
All |
7 |
9 |
0 |
16 |
0 |
FY2021 |
Butte |
Quality of Care |
Staff behavior concerns |
15 |
15 |
3 |
27 |
0 |
FY2021 |
Butte |
Quality of Care |
Treatment issues or concerns |
17 |
21 |
1 |
35 |
2 |
FY2021 |
Butte |
Quality of Care |
Medication concern |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Butte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Quality of Care |
Other quality of care issues |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Butte |
Quality of Care |
All |
33 |
40 |
4 |
67 |
2 |
FY2021 |
Butte |
Change of Provider |
Change of Provider |
2 |
8 |
1 |
9 |
0 |
FY2021 |
Butte |
Confidentiality Concern |
Confidentiality Concern |
4 |
2 |
0 |
6 |
0 |
FY2021 |
Butte |
Other |
Financial |
1 |
3 |
0 |
4 |
0 |
FY2021 |
Butte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Other |
Operational |
2 |
6 |
0 |
8 |
0 |
FY2021 |
Butte |
Other |
Patients' rights |
5 |
0 |
2 |
3 |
0 |
FY2021 |
Butte |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Butte |
Other |
Physical environment |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Butte |
Other |
Other grievance not listed above |
2 |
6 |
0 |
8 |
0 |
FY2021 |
Butte |
Other |
All |
10 |
16 |
2 |
24 |
0 |
FY2021 |
Butte |
All |
All |
56 |
75 |
7 |
122 |
2 |
FY2021 |
Calaveras |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Access |
Timeliness of services |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Calaveras |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Access |
All |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Calaveras |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Calaveras |
All |
All |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Colusa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Colusa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Quality of Care |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Colusa |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Colusa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Colusa |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Colusa |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Colusa |
Other |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Colusa |
All |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Contra Costa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Access |
Other access issues |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Contra Costa |
Access |
All |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Contra Costa |
Quality of Care |
Staff behavior concerns |
7 |
2 |
1 |
7 |
1 |
FY2021 |
Contra Costa |
Quality of Care |
Treatment issues or concerns |
3 |
2 |
0 |
4 |
1 |
FY2021 |
Contra Costa |
Quality of Care |
Medication concern |
3 |
0 |
0 |
2 |
1 |
FY2021 |
Contra Costa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Contra Costa |
Quality of Care |
All |
14 |
4 |
1 |
14 |
3 |
FY2021 |
Contra Costa |
Change of Provider |
Change of Provider |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Contra Costa |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Contra Costa |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Contra Costa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Other |
Operational |
2 |
0 |
0 |
0 |
2 |
FY2021 |
Contra Costa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Contra Costa |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Contra Costa |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Contra Costa |
Other |
Other grievance not listed above |
5 |
1 |
0 |
2 |
4 |
FY2021 |
Contra Costa |
Other |
All |
11 |
1 |
0 |
6 |
6 |
FY2021 |
Contra Costa |
All |
All |
30 |
8 |
1 |
28 |
9 |
FY2021 |
Del Norte |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Del Norte |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Del Norte |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Quality of Care |
Treatment issues or concerns |
8 |
0 |
1 |
7 |
0 |
FY2021 |
Del Norte |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Quality of Care |
All |
8 |
0 |
1 |
7 |
0 |
FY2021 |
Del Norte |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Financial |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Del Norte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Del Norte |
Other |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Del Norte |
All |
All |
14 |
0 |
1 |
13 |
0 |
FY2021 |
El Dorado |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Access |
Timeliness of services |
1 |
0 |
1 |
0 |
0 |
FY2021 |
El Dorado |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Access |
All |
1 |
0 |
1 |
0 |
0 |
FY2021 |
El Dorado |
Quality of Care |
Staff behavior concerns |
11 |
0 |
0 |
11 |
0 |
FY2021 |
El Dorado |
Quality of Care |
Treatment issues or concerns |
10 |
0 |
1 |
9 |
0 |
FY2021 |
El Dorado |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Quality of Care |
All |
21 |
0 |
1 |
20 |
0 |
FY2021 |
El Dorado |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
El Dorado |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
El Dorado |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
El Dorado |
Other |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
El Dorado |
All |
All |
24 |
0 |
2 |
22 |
0 |
FY2021 |
Fresno |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Fresno |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Fresno |
Quality of Care |
Staff behavior concerns |
14 |
0 |
1 |
13 |
0 |
FY2021 |
Fresno |
Quality of Care |
Treatment issues or concerns |
9 |
0 |
2 |
7 |
0 |
FY2021 |
Fresno |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Fresno |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Quality of Care |
Other quality of care issues |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Fresno |
Quality of Care |
All |
28 |
0 |
3 |
25 |
0 |
FY2021 |
Fresno |
Change of Provider |
Change of Provider |
9 |
0 |
1 |
8 |
0 |
FY2021 |
Fresno |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Fresno |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Fresno |
Other |
Patients' rights |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Fresno |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Fresno |
Other |
Physical environment |
4 |
0 |
1 |
3 |
0 |
FY2021 |
Fresno |
Other |
Other grievance not listed above |
4 |
0 |
0 |
3 |
1 |
FY2021 |
Fresno |
Other |
All |
12 |
0 |
2 |
9 |
1 |
FY2021 |
Fresno |
All |
All |
50 |
0 |
6 |
43 |
1 |
FY2021 |
Glenn |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Glenn |
Access |
Timeliness of services |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Glenn |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Access |
All |
1 |
3 |
0 |
4 |
0 |
FY2021 |
Glenn |
Quality of Care |
Staff behavior concerns |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Glenn |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Glenn |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Quality of Care |
All |
4 |
2 |
0 |
6 |
0 |
FY2021 |
Glenn |
Change of Provider |
Change of Provider |
0 |
6 |
0 |
6 |
0 |
FY2021 |
Glenn |
Confidentiality Concern |
Confidentiality Concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Glenn |
Other |
Financial |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Glenn |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Other |
Operational |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Glenn |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Glenn |
Other |
All |
0 |
4 |
0 |
4 |
0 |
FY2021 |
Glenn |
All |
All |
7 |
15 |
0 |
22 |
0 |
FY2021 |
Humboldt |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Humboldt |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Humboldt |
Quality of Care |
Staff behavior concerns |
14 |
0 |
1 |
13 |
0 |
FY2021 |
Humboldt |
Quality of Care |
Treatment issues or concerns |
11 |
0 |
0 |
11 |
0 |
FY2021 |
Humboldt |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Humboldt |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Humboldt |
Quality of Care |
All |
29 |
0 |
1 |
28 |
0 |
FY2021 |
Humboldt |
Change of Provider |
Change of Provider |
7 |
0 |
0 |
7 |
0 |
FY2021 |
Humboldt |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Humboldt |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Humboldt |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Humboldt |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Humboldt |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Humboldt |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Humboldt |
Other |
Other grievance not listed above |
3 |
0 |
1 |
2 |
0 |
FY2021 |
Humboldt |
Other |
All |
13 |
0 |
1 |
12 |
0 |
FY2021 |
Humboldt |
All |
All |
50 |
0 |
2 |
48 |
0 |
FY2021 |
Imperial |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Quality of Care |
Staff behavior concerns |
24 |
14 |
2 |
36 |
0 |
FY2021 |
Imperial |
Quality of Care |
Treatment issues or concerns |
14 |
10 |
0 |
24 |
0 |
FY2021 |
Imperial |
Quality of Care |
Medication concern |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Imperial |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Quality of Care |
Other quality of care issues |
2 |
3 |
0 |
5 |
0 |
FY2021 |
Imperial |
Quality of Care |
All |
40 |
30 |
2 |
68 |
0 |
FY2021 |
Imperial |
Change of Provider |
Change of Provider |
5 |
7 |
0 |
12 |
0 |
FY2021 |
Imperial |
Confidentiality Concern |
Confidentiality Concern |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Imperial |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Imperial |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Other |
Operational |
2 |
3 |
0 |
5 |
0 |
FY2021 |
Imperial |
Other |
Patients' rights |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Imperial |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Imperial |
Other |
Other grievance not listed above |
1 |
3 |
0 |
4 |
0 |
FY2021 |
Imperial |
Other |
All |
5 |
7 |
0 |
12 |
0 |
FY2021 |
Imperial |
All |
All |
50 |
45 |
2 |
93 |
0 |
FY2021 |
Inyo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Inyo |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Quality of Care |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Inyo |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Inyo |
All |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Kern |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Kern |
Access |
Service not accessible |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Kern |
Access |
Timeliness of services |
6 |
1 |
1 |
6 |
0 |
FY2021 |
Kern |
Access |
24/7 Toll-free access line |
0 |
1 |
1 |
0 |
0 |
FY2021 |
Kern |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Kern |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kern |
Access |
All |
9 |
2 |
3 |
8 |
0 |
FY2021 |
Kern |
Quality of Care |
Staff behavior concerns |
34 |
4 |
8 |
30 |
0 |
FY2021 |
Kern |
Quality of Care |
Treatment issues or concerns |
64 |
16 |
21 |
59 |
0 |
FY2021 |
Kern |
Quality of Care |
Medication concern |
9 |
2 |
2 |
9 |
0 |
FY2021 |
Kern |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kern |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kern |
Quality of Care |
All |
107 |
22 |
31 |
98 |
0 |
FY2021 |
Kern |
Change of Provider |
Change of Provider |
27 |
19 |
18 |
28 |
0 |
FY2021 |
Kern |
Confidentiality Concern |
Confidentiality Concern |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Kern |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Kern |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Kern |
Other |
Operational |
4 |
1 |
0 |
5 |
0 |
FY2021 |
Kern |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kern |
Other |
Peer behaviors |
2 |
0 |
1 |
1 |
0 |
FY2021 |
Kern |
Other |
Physical environment |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Kern |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kern |
Other |
All |
11 |
1 |
2 |
10 |
0 |
FY2021 |
Kern |
All |
All |
159 |
44 |
54 |
149 |
0 |
FY2021 |
Kings |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Access |
Other access issues |
2 |
1 |
0 |
3 |
0 |
FY2021 |
Kings |
Access |
All |
2 |
1 |
0 |
3 |
0 |
FY2021 |
Kings |
Quality of Care |
Staff behavior concerns |
1 |
5 |
0 |
6 |
0 |
FY2021 |
Kings |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Quality of Care |
Other quality of care issues |
2 |
18 |
0 |
20 |
0 |
FY2021 |
Kings |
Quality of Care |
All |
3 |
23 |
0 |
26 |
0 |
FY2021 |
Kings |
Change of Provider |
Change of Provider |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Kings |
Confidentiality Concern |
Confidentiality Concern |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Kings |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Other |
Operational |
10 |
10 |
0 |
16 |
4 |
FY2021 |
Kings |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Other |
Peer behaviors |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Kings |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Kings |
Other |
Other grievance not listed above |
1 |
13 |
0 |
13 |
1 |
FY2021 |
Kings |
Other |
All |
11 |
24 |
0 |
30 |
5 |
FY2021 |
Kings |
All |
All |
16 |
50 |
0 |
61 |
5 |
FY2021 |
Lake |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Lake |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Lake |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Quality of Care |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Lake |
Change of Provider |
Change of Provider |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Lake |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lake |
All |
All |
7 |
0 |
0 |
7 |
0 |
FY2021 |
Lassen |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Lassen |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Lassen |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Lassen |
Quality of Care |
Staff behavior concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Lassen |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Lassen |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Lassen |
Quality of Care |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Lassen |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Patients' rights |
2 |
0 |
0 |
0 |
2 |
FY2021 |
Lassen |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Lassen |
Other |
Other grievance not listed above |
2 |
0 |
0 |
0 |
2 |
FY2021 |
Lassen |
Other |
All |
4 |
0 |
0 |
0 |
4 |
FY2021 |
Lassen |
All |
All |
13 |
0 |
0 |
9 |
4 |
FY2021 |
Los Angeles |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Los Angeles |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Los Angeles |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
Staff behavior concerns |
48 |
0 |
0 |
48 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
Treatment issues or concerns |
35 |
0 |
1 |
34 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
Medication concern |
6 |
0 |
0 |
6 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Quality of Care |
All |
89 |
0 |
1 |
88 |
0 |
FY2021 |
Los Angeles |
Change of Provider |
Change of Provider |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Los Angeles |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Los Angeles |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Los Angeles |
Other |
Lost property |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Los Angeles |
Other |
Operational |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Los Angeles |
Other |
Patients' rights |
7 |
0 |
0 |
7 |
0 |
FY2021 |
Los Angeles |
Other |
Peer behaviors |
15 |
0 |
0 |
15 |
0 |
FY2021 |
Los Angeles |
Other |
Physical environment |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Los Angeles |
Other |
Other grievance not listed above |
19 |
0 |
0 |
19 |
0 |
FY2021 |
Los Angeles |
Other |
All |
50 |
0 |
1 |
49 |
0 |
FY2021 |
Los Angeles |
All |
All |
147 |
0 |
2 |
145 |
0 |
FY2021 |
Madera |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Madera |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Madera |
Quality of Care |
Staff behavior concerns |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Madera |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Madera |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Madera |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Madera |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Madera |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Confidentialty Concern |
Confidentialty Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Madera |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Madera |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Madera |
Other |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Madera |
All |
All |
12 |
0 |
0 |
12 |
0 |
FY2021 |
Marin |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Quality of Care |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Marin |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Marin |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Marin |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Marin |
Other |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Marin |
All |
All |
9 |
0 |
0 |
9 |
0 |
FY2021 |
Mariposa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Quality of Care |
Staff behavior concerns |
3 |
0 |
1 |
2 |
0 |
FY2021 |
Mariposa |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
2 |
1 |
0 |
FY2021 |
Mariposa |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Quality of Care |
Other quality of care issues |
5 |
0 |
2 |
3 |
0 |
FY2021 |
Mariposa |
Quality of Care |
All |
11 |
0 |
5 |
6 |
0 |
FY2021 |
Mariposa |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mariposa |
Confidentiality Concern |
Confidentiality Concern |
3 |
0 |
2 |
1 |
0 |
FY2021 |
Mariposa |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mariposa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Mariposa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mariposa |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mariposa |
Other |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Mariposa |
All |
All |
19 |
0 |
7 |
12 |
0 |
FY2021 |
Mendocino |
Access |
Service not available |
1 |
0 |
0 |
0 |
1 |
FY2021 |
Mendocino |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Access |
All |
3 |
0 |
0 |
2 |
1 |
FY2021 |
Mendocino |
Quality of Care |
Staff behavior concerns |
9 |
0 |
1 |
8 |
0 |
FY2021 |
Mendocino |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Mendocino |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Quality of Care |
All |
14 |
0 |
1 |
13 |
0 |
FY2021 |
Mendocino |
Change of Provider |
Change of Provider |
12 |
0 |
1 |
11 |
0 |
FY2021 |
Mendocino |
Confidentiality Concern |
Confidentiality Concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Mendocino |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Mendocino |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mendocino |
Other |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Mendocino |
All |
All |
33 |
0 |
2 |
30 |
1 |
FY2021 |
Merced |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Merced |
Access |
Timeliness of services |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Merced |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Merced |
Quality of Care |
Staff behavior concerns |
13 |
0 |
0 |
13 |
0 |
FY2021 |
Merced |
Quality of Care |
Treatment issues or concerns |
6 |
0 |
0 |
5 |
1 |
FY2021 |
Merced |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Merced |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Quality of Care |
All |
21 |
0 |
0 |
20 |
1 |
FY2021 |
Merced |
Change of Provider |
Change of Provider |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Merced |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Other |
Operational |
3 |
0 |
0 |
2 |
1 |
FY2021 |
Merced |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Merced |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Merced |
Other |
Other grievance not listed above |
5 |
1 |
0 |
5 |
1 |
FY2021 |
Merced |
Other |
All |
9 |
1 |
0 |
8 |
2 |
FY2021 |
Merced |
All |
All |
36 |
1 |
0 |
34 |
3 |
FY2021 |
Modoc |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Modoc |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Mono |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Monterey |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Monterey |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY2021 |
Monterey |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
3 |
1 |
FY2021 |
Monterey |
Quality of Care |
Medication concern |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Monterey |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Quality of Care |
Other quality of care issues |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Monterey |
Quality of Care |
All |
17 |
0 |
0 |
16 |
1 |
FY2021 |
Monterey |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Monterey |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Monterey |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Monterey |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Monterey |
Other |
Other grievance not listed above |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Monterey |
Other |
All |
6 |
1 |
0 |
7 |
0 |
FY2021 |
Monterey |
All |
All |
25 |
1 |
0 |
25 |
1 |
FY2021 |
Napa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Napa |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Napa |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Napa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Napa |
Change of Provider |
Change of Provider |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Napa |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Napa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Napa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Napa |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Napa |
All |
All |
12 |
0 |
0 |
12 |
0 |
FY2021 |
Nevada |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Nevada |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Nevada |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Other |
Financial |
3 |
0 |
0 |
2 |
1 |
FY2021 |
Nevada |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Other |
Patients' rights |
1 |
0 |
0 |
0 |
1 |
FY2021 |
Nevada |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Nevada |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Nevada |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Nevada |
Other |
All |
9 |
0 |
0 |
7 |
2 |
FY2021 |
Nevada |
All |
All |
11 |
0 |
0 |
9 |
2 |
FY2021 |
Orange |
Access |
Service not available |
12 |
1 |
0 |
13 |
0 |
FY2021 |
Orange |
Access |
Service not accessible |
5 |
2 |
1 |
6 |
0 |
FY2021 |
Orange |
Access |
Timeliness of services |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Orange |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Orange |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Orange |
Access |
Other access issues |
3 |
1 |
1 |
3 |
0 |
FY2021 |
Orange |
Access |
All |
23 |
4 |
2 |
25 |
0 |
FY2021 |
Orange |
Quality of Care |
Staff behavior concerns |
160 |
15 |
12 |
162 |
1 |
FY2021 |
Orange |
Quality of Care |
Treatment issues or concerns |
148 |
27 |
8 |
167 |
0 |
FY2021 |
Orange |
Quality of Care |
Medication concern |
25 |
9 |
2 |
32 |
0 |
FY2021 |
Orange |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Orange |
Quality of Care |
Other quality of care issues |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Orange |
Quality of Care |
All |
336 |
53 |
22 |
366 |
1 |
FY2021 |
Orange |
Change of Provider |
Change of Provider |
46 |
35 |
3 |
78 |
0 |
FY2021 |
Orange |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Orange |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Orange |
Other |
Lost property |
6 |
2 |
1 |
7 |
0 |
FY2021 |
Orange |
Other |
Operational |
6 |
2 |
0 |
8 |
0 |
FY2021 |
Orange |
Other |
Patients' rights |
10 |
11 |
2 |
19 |
0 |
FY2021 |
Orange |
Other |
Peer behaviors |
10 |
2 |
0 |
12 |
0 |
FY2021 |
Orange |
Other |
Physical environment |
7 |
2 |
0 |
9 |
0 |
FY2021 |
Orange |
Other |
Other grievance not listed above |
12 |
5 |
0 |
17 |
0 |
FY2021 |
Orange |
Other |
All |
51 |
24 |
3 |
72 |
0 |
FY2021 |
Orange |
All |
All |
457 |
116 |
30 |
542 |
1 |
FY2021 |
Placer-Sierra |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Quality of Care |
Staff behavior concerns |
2 |
9 |
1 |
8 |
2 |
FY2021 |
Placer-Sierra |
Quality of Care |
Treatment issues or concerns |
1 |
4 |
0 |
5 |
0 |
FY2021 |
Placer-Sierra |
Quality of Care |
Medication concern |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Placer-Sierra |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Quality of Care |
Other quality of care issues |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Placer-Sierra |
Quality of Care |
All |
4 |
15 |
1 |
16 |
2 |
FY2021 |
Placer-Sierra |
Change of Provider |
Change of Provider |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Placer-Sierra |
Confidentiality Concern |
Confidentiality Concern |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Placer-Sierra |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Other |
Patients' rights |
0 |
13 |
0 |
12 |
1 |
FY2021 |
Placer-Sierra |
Other |
Peer behaviors |
0 |
1 |
0 |
0 |
1 |
FY2021 |
Placer-Sierra |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Placer-Sierra |
Other |
Other grievance not listed above |
4 |
6 |
0 |
5 |
5 |
FY2021 |
Placer-Sierra |
Other |
All |
4 |
20 |
0 |
17 |
7 |
FY2021 |
Placer-Sierra |
All |
All |
8 |
37 |
1 |
35 |
9 |
FY2021 |
Plumas |
Access |
Service not available |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Plumas |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Plumas |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Access |
All |
3 |
1 |
0 |
4 |
0 |
FY2021 |
Plumas |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY2021 |
Plumas |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Plumas |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Plumas |
Quality of Care |
All |
11 |
0 |
0 |
11 |
0 |
FY2021 |
Plumas |
Change of Provider |
Change of Provider |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Plumas |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Plumas |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Plumas |
All |
All |
16 |
2 |
0 |
18 |
0 |
FY2021 |
Riverside |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Riverside |
Access |
Timeliness of services |
3 |
1 |
0 |
4 |
0 |
FY2021 |
Riverside |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Access |
Other access issues |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Riverside |
Access |
All |
6 |
2 |
0 |
8 |
0 |
FY2021 |
Riverside |
Quality of Care |
Staff behavior concerns |
12 |
10 |
0 |
22 |
0 |
FY2021 |
Riverside |
Quality of Care |
Treatment issues or concerns |
1 |
4 |
0 |
5 |
0 |
FY2021 |
Riverside |
Quality of Care |
Medication concern |
2 |
5 |
0 |
7 |
0 |
FY2021 |
Riverside |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Quality of Care |
Other quality of care issues |
4 |
3 |
0 |
7 |
0 |
FY2021 |
Riverside |
Quality of Care |
All |
19 |
22 |
0 |
41 |
0 |
FY2021 |
Riverside |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Riverside |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Riverside |
Other |
Other grievance not listed above |
2 |
2 |
1 |
3 |
0 |
FY2021 |
Riverside |
Other |
All |
3 |
2 |
1 |
4 |
0 |
FY2021 |
Riverside |
All |
All |
28 |
26 |
1 |
53 |
0 |
FY2021 |
Sacramento |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Access |
Timeliness of services |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Sacramento |
Access |
24/7 Toll-free access line |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Sacramento |
Access |
Linguistic services |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Sacramento |
Access |
Other access issues |
4 |
0 |
1 |
3 |
0 |
FY2021 |
Sacramento |
Access |
All |
9 |
3 |
2 |
10 |
0 |
FY2021 |
Sacramento |
Quality of Care |
Staff behavior concerns |
8 |
6 |
0 |
14 |
0 |
FY2021 |
Sacramento |
Quality of Care |
Treatment issues or concerns |
32 |
6 |
4 |
34 |
0 |
FY2021 |
Sacramento |
Quality of Care |
Medication concern |
6 |
8 |
0 |
14 |
0 |
FY2021 |
Sacramento |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Quality of Care |
Other quality of care issues |
1 |
0 |
1 |
0 |
0 |
FY2021 |
Sacramento |
Quality of Care |
All |
47 |
20 |
5 |
62 |
0 |
FY2021 |
Sacramento |
Change of Provider |
Change of Provider |
81 |
34 |
6 |
109 |
0 |
FY2021 |
Sacramento |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Other |
Financial |
2 |
2 |
1 |
3 |
0 |
FY2021 |
Sacramento |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Other |
Operational |
26 |
32 |
2 |
56 |
0 |
FY2021 |
Sacramento |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Sacramento |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Sacramento |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sacramento |
Other |
Other grievance not listed above |
18 |
8 |
4 |
22 |
0 |
FY2021 |
Sacramento |
Other |
All |
48 |
42 |
7 |
83 |
0 |
FY2021 |
Sacramento |
All |
All |
185 |
99 |
20 |
264 |
0 |
FY2021 |
San Benito |
Access |
Service not available |
0 |
1 |
0 |
1 |
0 |
FY2021 |
San Benito |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Access |
Timeliness of services |
0 |
3 |
0 |
3 |
0 |
FY2021 |
San Benito |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Access |
All |
0 |
4 |
0 |
4 |
0 |
FY2021 |
San Benito |
Quality of Care |
Staff behavior concerns |
3 |
7 |
0 |
10 |
0 |
FY2021 |
San Benito |
Quality of Care |
Treatment issues or concerns |
1 |
7 |
0 |
7 |
1 |
FY2021 |
San Benito |
Quality of Care |
Medication concern |
2 |
1 |
0 |
3 |
0 |
FY2021 |
San Benito |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Quality of Care |
All |
6 |
15 |
0 |
20 |
1 |
FY2021 |
San Benito |
Change of Provider |
Change of Provider |
0 |
2 |
0 |
2 |
0 |
FY2021 |
San Benito |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Benito |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
Operational |
1 |
1 |
0 |
2 |
0 |
FY2021 |
San Benito |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Benito |
Other |
All |
4 |
1 |
0 |
5 |
0 |
FY2021 |
San Benito |
All |
All |
10 |
22 |
0 |
31 |
1 |
FY2021 |
San Bernardino |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Bernardino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Bernardino |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Access |
Other access issues |
6 |
0 |
0 |
5 |
1 |
FY2021 |
San Bernardino |
Access |
All |
11 |
0 |
0 |
10 |
1 |
FY2021 |
San Bernardino |
Quality of Care |
Staff behavior concerns |
27 |
0 |
0 |
19 |
8 |
FY2021 |
San Bernardino |
Quality of Care |
Treatment issues or concerns |
13 |
0 |
0 |
12 |
1 |
FY2021 |
San Bernardino |
Quality of Care |
Medication concern |
3 |
0 |
0 |
2 |
1 |
FY2021 |
San Bernardino |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Bernardino |
Quality of Care |
Other quality of care issues |
15 |
0 |
1 |
12 |
2 |
FY2021 |
San Bernardino |
Quality of Care |
All |
58 |
0 |
1 |
45 |
12 |
FY2021 |
San Bernardino |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Bernardino |
Other |
Operational |
5 |
0 |
0 |
5 |
0 |
FY2021 |
San Bernardino |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Bernardino |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Bernardino |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Bernardino |
Other |
Other grievance not listed above |
8 |
0 |
0 |
5 |
3 |
FY2021 |
San Bernardino |
Other |
All |
17 |
0 |
0 |
14 |
3 |
FY2021 |
San Bernardino |
All |
All |
88 |
0 |
1 |
71 |
16 |
FY2021 |
San Diego |
Access |
Service not available |
0 |
2 |
0 |
2 |
0 |
FY2021 |
San Diego |
Access |
Service not accessible |
0 |
1 |
0 |
1 |
0 |
FY2021 |
San Diego |
Access |
Timeliness of services |
3 |
0 |
1 |
2 |
0 |
FY2021 |
San Diego |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Diego |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Diego |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Diego |
Access |
All |
4 |
3 |
1 |
6 |
0 |
FY2021 |
San Diego |
Quality of Care |
Staff behavior concerns |
26 |
0 |
2 |
24 |
0 |
FY2021 |
San Diego |
Quality of Care |
Treatment issues or concerns |
26 |
0 |
2 |
24 |
0 |
FY2021 |
San Diego |
Quality of Care |
Medication concern |
23 |
1 |
1 |
23 |
0 |
FY2021 |
San Diego |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Diego |
Quality of Care |
Other quality of care issues |
15 |
6 |
0 |
21 |
0 |
FY2021 |
San Diego |
Quality of Care |
All |
90 |
7 |
5 |
92 |
0 |
FY2021 |
San Diego |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Diego |
Confidentiality Concern |
Confidentiality Concern |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Diego |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Diego |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Diego |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Diego |
Other |
Patients' rights |
16 |
0 |
0 |
16 |
0 |
FY2021 |
San Diego |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Diego |
Other |
Physical environment |
5 |
0 |
0 |
5 |
0 |
FY2021 |
San Diego |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Diego |
Other |
All |
29 |
0 |
0 |
29 |
0 |
FY2021 |
San Diego |
All |
All |
126 |
10 |
6 |
130 |
0 |
FY2021 |
San Francisco |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Francisco |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Francisco |
Quality of Care |
Staff behavior concerns |
19 |
0 |
0 |
19 |
0 |
FY2021 |
San Francisco |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Francisco |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Francisco |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Quality of Care |
Other quality of care issues |
4 |
0 |
2 |
2 |
0 |
FY2021 |
San Francisco |
Quality of Care |
All |
28 |
0 |
2 |
26 |
0 |
FY2021 |
San Francisco |
Change of Provider |
Change of Provider |
4 |
0 |
1 |
3 |
0 |
FY2021 |
San Francisco |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Francisco |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Francisco |
Other |
Operational |
4 |
0 |
0 |
4 |
0 |
FY2021 |
San Francisco |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Francisco |
Other |
Peer behaviors |
5 |
0 |
0 |
5 |
0 |
FY2021 |
San Francisco |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Francisco |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Francisco |
Other |
All |
15 |
0 |
0 |
15 |
0 |
FY2021 |
San Francisco |
All |
All |
51 |
0 |
3 |
48 |
0 |
FY2021 |
San Joaquin |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Joaquin |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Joaquin |
Access |
Timeliness of services |
4 |
0 |
0 |
4 |
0 |
FY2021 |
San Joaquin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Joaquin |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Joaquin |
Access |
Other access issues |
1 |
1 |
0 |
2 |
0 |
FY2021 |
San Joaquin |
Access |
All |
7 |
1 |
0 |
8 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
Staff behavior concerns |
22 |
5 |
0 |
27 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
Treatment issues or concerns |
11 |
1 |
0 |
12 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
Medication concern |
3 |
1 |
0 |
4 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
Other quality of care issues |
8 |
0 |
0 |
8 |
0 |
FY2021 |
San Joaquin |
Quality of Care |
All |
44 |
7 |
0 |
51 |
0 |
FY2021 |
San Joaquin |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Joaquin |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Joaquin |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Joaquin |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Joaquin |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Joaquin |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Joaquin |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Joaquin |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Joaquin |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Joaquin |
Other |
All |
13 |
0 |
0 |
13 |
0 |
FY2021 |
San Joaquin |
All |
All |
65 |
8 |
0 |
73 |
0 |
FY2021 |
San Luis Obispo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
Medication concern |
8 |
0 |
1 |
7 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Quality of Care |
All |
16 |
0 |
1 |
15 |
0 |
FY2021 |
San Luis Obispo |
Change of Provider |
Change of Provider |
102 |
0 |
2 |
100 |
0 |
FY2021 |
San Luis Obispo |
Confidentiality Concern |
Confidentiality Concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Luis Obispo |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Luis Obispo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
Patients' rights |
1 |
0 |
1 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Luis Obispo |
Other |
All |
2 |
0 |
1 |
1 |
0 |
FY2021 |
San Luis Obispo |
All |
All |
122 |
0 |
4 |
118 |
0 |
FY2021 |
San Mateo |
Access |
Service not available |
3 |
0 |
0 |
3 |
0 |
FY2021 |
San Mateo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Access |
Timeliness of services |
2 |
0 |
1 |
1 |
0 |
FY2021 |
San Mateo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Access |
All |
5 |
0 |
1 |
4 |
0 |
FY2021 |
San Mateo |
Quality of Care |
Staff behavior concerns |
43 |
2 |
5 |
36 |
4 |
FY2021 |
San Mateo |
Quality of Care |
Treatment issues or concerns |
17 |
0 |
2 |
13 |
2 |
FY2021 |
San Mateo |
Quality of Care |
Medication concern |
4 |
0 |
2 |
2 |
0 |
FY2021 |
San Mateo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Quality of Care |
All |
64 |
2 |
9 |
51 |
6 |
FY2021 |
San Mateo |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Mateo |
Other |
Financial |
4 |
0 |
0 |
4 |
0 |
FY2021 |
San Mateo |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Mateo |
Other |
Operational |
10 |
0 |
0 |
10 |
0 |
FY2021 |
San Mateo |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY2021 |
San Mateo |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY2021 |
San Mateo |
Other |
Physical environment |
2 |
0 |
2 |
0 |
0 |
FY2021 |
San Mateo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
San Mateo |
Other |
All |
20 |
0 |
2 |
18 |
0 |
FY2021 |
San Mateo |
All |
All |
90 |
2 |
12 |
74 |
6 |
FY2021 |
Santa Barbara |
Access |
Service not available |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Santa Barbara |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Barbara |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Barbara |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Barbara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Access |
Other access issues |
0 |
1 |
0 |
1 |
0 |
FY2021 |
Santa Barbara |
Access |
All |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
Staff behavior concerns |
18 |
14 |
1 |
31 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
Treatment issues or concerns |
10 |
13 |
1 |
22 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
Medication concern |
12 |
4 |
0 |
16 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
Other quality of care issues |
3 |
11 |
0 |
14 |
0 |
FY2021 |
Santa Barbara |
Quality of Care |
All |
43 |
42 |
2 |
83 |
0 |
FY2021 |
Santa Barbara |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Patients' rights |
7 |
0 |
0 |
7 |
0 |
FY2021 |
Santa Barbara |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Barbara |
Other |
Other grievance not listed above |
9 |
0 |
0 |
9 |
0 |
FY2021 |
Santa Barbara |
Other |
All |
16 |
0 |
0 |
16 |
0 |
FY2021 |
Santa Barbara |
All |
All |
62 |
44 |
2 |
104 |
0 |
FY2021 |
Santa Clara |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Clara |
Access |
Service not accessible |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Santa Clara |
Access |
Timeliness of services |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Santa Clara |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Access |
Other access issues |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Santa Clara |
Access |
All |
13 |
0 |
0 |
13 |
0 |
FY2021 |
Santa Clara |
Quality of Care |
Staff behavior concerns |
30 |
0 |
0 |
30 |
0 |
FY2021 |
Santa Clara |
Quality of Care |
Treatment issues or concerns |
15 |
0 |
0 |
15 |
0 |
FY2021 |
Santa Clara |
Quality of Care |
Medication concern |
13 |
0 |
1 |
12 |
0 |
FY2021 |
Santa Clara |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Quality of Care |
Other quality of care issues |
20 |
0 |
0 |
19 |
1 |
FY2021 |
Santa Clara |
Quality of Care |
All |
78 |
0 |
1 |
76 |
1 |
FY2021 |
Santa Clara |
Change of Provider |
Change of Provider |
30 |
0 |
0 |
30 |
0 |
FY2021 |
Santa Clara |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Clara |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Clara |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Clara |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Clara |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Santa Clara |
Other |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Santa Clara |
All |
All |
126 |
0 |
1 |
124 |
1 |
FY2021 |
Santa Cruz |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Cruz |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Cruz |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Santa Cruz |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
Staff behavior concerns |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
Other quality of care issues |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Santa Cruz |
Quality of Care |
All |
21 |
0 |
0 |
21 |
0 |
FY2021 |
Santa Cruz |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Santa Cruz |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Santa Cruz |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Santa Cruz |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Santa Cruz |
Other |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Santa Cruz |
All |
All |
32 |
0 |
0 |
32 |
0 |
FY2021 |
Shasta |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Shasta |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Shasta |
Quality of Care |
Staff behavior concerns |
9 |
0 |
0 |
9 |
0 |
FY2021 |
Shasta |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Shasta |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Shasta |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Quality of Care |
All |
13 |
0 |
0 |
13 |
0 |
FY2021 |
Shasta |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Shasta |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Other |
Patients' rights |
7 |
0 |
0 |
0 |
7 |
FY2021 |
Shasta |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Shasta |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Shasta |
Other |
All |
8 |
0 |
0 |
1 |
7 |
FY2021 |
Shasta |
All |
All |
23 |
0 |
0 |
16 |
7 |
FY2021 |
Siskiyou |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Access |
Other access issues |
0 |
4 |
0 |
4 |
0 |
FY2021 |
Siskiyou |
Access |
All |
0 |
4 |
0 |
4 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
Staff behavior concerns |
5 |
2 |
0 |
7 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
Medication concern |
4 |
3 |
1 |
6 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
Other quality of care issues |
3 |
2 |
0 |
5 |
0 |
FY2021 |
Siskiyou |
Quality of Care |
All |
13 |
7 |
1 |
19 |
0 |
FY2021 |
Siskiyou |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Siskiyou |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Siskiyou |
Other |
Other grievance not listed above |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Siskiyou |
Other |
All |
0 |
3 |
0 |
3 |
0 |
FY2021 |
Siskiyou |
All |
All |
14 |
14 |
1 |
27 |
0 |
FY2021 |
Solano |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Solano |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Solano |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Solano |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY2021 |
Solano |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Solano |
Quality of Care |
Medication concern |
15 |
0 |
2 |
13 |
0 |
FY2021 |
Solano |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Quality of Care |
Other quality of care issues |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Solano |
Quality of Care |
All |
32 |
0 |
2 |
30 |
0 |
FY2021 |
Solano |
Change of Provider |
Change of Provider |
53 |
0 |
1 |
52 |
0 |
FY2021 |
Solano |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Solano |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Other |
Operational |
7 |
0 |
1 |
6 |
0 |
FY2021 |
Solano |
Other |
Patients' rights |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Solano |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Solano |
Other |
All |
16 |
0 |
1 |
15 |
0 |
FY2021 |
Solano |
All |
All |
103 |
0 |
4 |
99 |
0 |
FY2021 |
Sonoma |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Quality of Care |
Staff behavior concerns |
19 |
3 |
1 |
21 |
0 |
FY2021 |
Sonoma |
Quality of Care |
Treatment issues or concerns |
14 |
1 |
4 |
10 |
1 |
FY2021 |
Sonoma |
Quality of Care |
Medication concern |
4 |
0 |
1 |
2 |
1 |
FY2021 |
Sonoma |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Quality of Care |
Other quality of care issues |
5 |
1 |
1 |
3 |
2 |
FY2021 |
Sonoma |
Quality of Care |
All |
42 |
5 |
7 |
36 |
4 |
FY2021 |
Sonoma |
Change of Provider |
Change of Provider |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Sonoma |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Sonoma |
Other |
Financial |
2 |
0 |
1 |
0 |
1 |
FY2021 |
Sonoma |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Other |
Patients' rights |
5 |
0 |
2 |
1 |
2 |
FY2021 |
Sonoma |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sonoma |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Sonoma |
Other |
Other grievance not listed above |
3 |
0 |
0 |
0 |
3 |
FY2021 |
Sonoma |
Other |
All |
11 |
0 |
3 |
2 |
6 |
FY2021 |
Sonoma |
All |
All |
58 |
5 |
10 |
43 |
10 |
FY2021 |
Stanislaus |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
Staff behavior concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Stanislaus |
Quality of Care |
All |
7 |
0 |
0 |
7 |
0 |
FY2021 |
Stanislaus |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
Confidentiality Concern |
Confidentiality Concern |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Stanislaus |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Stanislaus |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Stanislaus |
All |
All |
12 |
0 |
0 |
12 |
0 |
FY2021 |
Sutter-Yuba |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
Staff behavior concerns |
8 |
0 |
4 |
4 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Sutter-Yuba |
Quality of Care |
All |
12 |
0 |
4 |
8 |
0 |
FY2021 |
Sutter-Yuba |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Financial |
17 |
0 |
0 |
17 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Sutter-Yuba |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Sutter-Yuba |
Other |
All |
19 |
0 |
0 |
19 |
0 |
FY2021 |
Sutter-Yuba |
All |
All |
31 |
0 |
4 |
27 |
0 |
FY2021 |
Tehama |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tehama |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tehama |
Quality of Care |
Staff behavior concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Tehama |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tehama |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tehama |
Quality of Care |
All |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Tehama |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tehama |
All |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Trinity |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Trinity |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Trinity |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Trinity |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Trinity |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Trinity |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Trinity |
All |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Tulare |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Tulare |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Tulare |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Quality of Care |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Tulare |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tulare |
All |
All |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Tuolumne |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
Staff behavior concerns |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
Medication concern |
4 |
0 |
0 |
4 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Tuolumne |
Change of Provider |
Change of Provider |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Tuolumne |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Tuolumne |
All |
All |
11 |
0 |
0 |
11 |
0 |
FY2021 |
Ventura |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Ventura |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Ventura |
Quality of Care |
Staff behavior concerns |
13 |
1 |
0 |
14 |
0 |
FY2021 |
Ventura |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
1 |
3 |
0 |
FY2021 |
Ventura |
Quality of Care |
Medication concern |
5 |
0 |
0 |
5 |
0 |
FY2021 |
Ventura |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Quality of Care |
Other quality of care issues |
1 |
1 |
0 |
2 |
0 |
FY2021 |
Ventura |
Quality of Care |
All |
23 |
2 |
1 |
24 |
0 |
FY2021 |
Ventura |
Change of Provider |
Change of Provider |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Confidentiality Concern |
Confidentiality Concern |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Ventura |
Other |
Financial |
4 |
0 |
1 |
3 |
0 |
FY2021 |
Ventura |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Ventura |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Ventura |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Ventura |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Ventura |
Other |
All |
7 |
0 |
1 |
6 |
0 |
FY2021 |
Ventura |
All |
All |
33 |
2 |
2 |
33 |
0 |
FY2021 |
Yolo |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY2021 |
Yolo |
Quality of Care |
Staff behavior concerns |
13 |
1 |
0 |
14 |
0 |
FY2021 |
Yolo |
Quality of Care |
Treatment issues or concerns |
8 |
0 |
0 |
8 |
0 |
FY2021 |
Yolo |
Quality of Care |
Medication concern |
7 |
2 |
0 |
9 |
0 |
FY2021 |
Yolo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Quality of Care |
All |
28 |
3 |
0 |
31 |
0 |
FY2021 |
Yolo |
Change of Provider |
Change of Provider |
2 |
0 |
0 |
2 |
0 |
FY2021 |
Yolo |
Confidentiality Concern |
Confidentiality Concern |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY2021 |
Yolo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY2021 |
Yolo |
Other |
Other grievance not listed above |
3 |
1 |
0 |
4 |
0 |
FY2021 |
Yolo |
Other |
All |
6 |
1 |
0 |
7 |
0 |
FY2021 |
Yolo |
All |
All |
39 |
4 |
0 |
43 |
0 |
FY1920 |
State |
Access |
Service not available |
37 |
6 |
3 |
37 |
3 |
FY1920 |
State |
Access |
Service not accessible |
71 |
12 |
2 |
78 |
3 |
FY1920 |
State |
Access |
Timeliness of services |
84 |
23 |
4 |
101 |
2 |
FY1920 |
State |
Access |
24/7 Toll-free access line |
4 |
2 |
0 |
6 |
0 |
FY1920 |
State |
Access |
Linguistic services |
8 |
1 |
0 |
9 |
0 |
FY1920 |
State |
Access |
Other access issues |
105 |
19 |
1 |
118 |
5 |
FY1920 |
State |
Access |
All |
309 |
63 |
10 |
349 |
13 |
FY1920 |
State |
Quality of Care |
Staff behavior concerns |
961 |
156 |
37 |
1061 |
19 |
FY1920 |
State |
Quality of Care |
Treatment issues or concerns |
628 |
90 |
25 |
671 |
22 |
FY1920 |
State |
Quality of Care |
Medication concern |
233 |
48 |
8 |
271 |
2 |
FY1920 |
State |
Quality of Care |
Cultural appropriateness |
14 |
7 |
0 |
18 |
3 |
FY1920 |
State |
Quality of Care |
Other quality of care issues |
154 |
38 |
3 |
180 |
9 |
FY1920 |
State |
Quality of Care |
All |
1990 |
339 |
73 |
2201 |
55 |
FY1920 |
State |
Change of Provider |
All |
432 |
68 |
22 |
477 |
1 |
FY1920 |
State |
Confidentiality Concern |
All |
53 |
6 |
3 |
53 |
3 |
FY1920 |
State |
Other |
Financial |
90 |
16 |
3 |
98 |
5 |
FY1920 |
State |
Other |
Lost property |
34 |
3 |
6 |
31 |
0 |
FY1920 |
State |
Other |
Operational |
125 |
37 |
5 |
149 |
8 |
FY1920 |
State |
Other |
Patients' rights |
105 |
35 |
3 |
122 |
15 |
FY1920 |
State |
Other |
Peer behaviors |
38 |
11 |
5 |
34 |
10 |
FY1920 |
State |
Other |
Physical environment |
54 |
7 |
1 |
55 |
5 |
FY1920 |
State |
Other |
Other grievance not listed above |
277 |
48 |
7 |
259 |
59 |
FY1920 |
State |
Other |
All |
723 |
157 |
30 |
748 |
102 |
FY1920 |
State |
All |
All |
3507 |
633 |
138 |
3828 |
174 |
FY1920 |
Alameda |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Access |
Other access issues |
1 |
3 |
0 |
3 |
1 |
FY1920 |
Alameda |
Access |
All |
1 |
3 |
0 |
3 |
1 |
FY1920 |
Alameda |
Quality of Care |
Staff behavior concerns |
9 |
13 |
3 |
19 |
0 |
FY1920 |
Alameda |
Quality of Care |
Treatment issues or concerns |
1 |
3 |
1 |
3 |
0 |
FY1920 |
Alameda |
Quality of Care |
Medication concern |
4 |
5 |
0 |
9 |
0 |
FY1920 |
Alameda |
Quality of Care |
Cultural appropriateness |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Alameda |
Quality of Care |
Other quality of care issues |
0 |
2 |
0 |
2 |
0 |
FY1920 |
Alameda |
Quality of Care |
All |
15 |
24 |
4 |
35 |
0 |
FY1920 |
Alameda |
Change of Provider |
All |
3 |
5 |
0 |
8 |
0 |
FY1920 |
Alameda |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Other |
Financial |
2 |
4 |
0 |
6 |
0 |
FY1920 |
Alameda |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Other |
Operational |
5 |
12 |
0 |
13 |
4 |
FY1920 |
Alameda |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alameda |
Other |
Other grievance not listed above |
2 |
9 |
0 |
9 |
2 |
FY1920 |
Alameda |
Other |
All |
9 |
25 |
0 |
28 |
6 |
FY1920 |
Alameda |
All |
All |
28 |
57 |
4 |
74 |
7 |
FY1920 |
Alpine |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Alpine |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Alpine |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Alpine |
All |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Amador |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Amador |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Amador |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Amador |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Amador |
All |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Butte |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Access |
Service not accessible |
14 |
4 |
0 |
16 |
2 |
FY1920 |
Butte |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Access |
Other access issues |
1 |
4 |
0 |
5 |
0 |
FY1920 |
Butte |
Access |
All |
15 |
8 |
0 |
21 |
2 |
FY1920 |
Butte |
Quality of Care |
Staff behavior concerns |
23 |
8 |
0 |
26 |
5 |
FY1920 |
Butte |
Quality of Care |
Treatment issues or concerns |
29 |
5 |
0 |
24 |
10 |
FY1920 |
Butte |
Quality of Care |
Medication concern |
6 |
2 |
0 |
8 |
0 |
FY1920 |
Butte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Quality of Care |
All |
58 |
15 |
0 |
58 |
15 |
FY1920 |
Butte |
Change of Provider |
All |
2 |
3 |
0 |
4 |
1 |
FY1920 |
Butte |
Confidentiality Concern |
All |
4 |
0 |
0 |
2 |
2 |
FY1920 |
Butte |
Other |
Financial |
3 |
1 |
0 |
4 |
0 |
FY1920 |
Butte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Other |
Operational |
2 |
2 |
0 |
3 |
1 |
FY1920 |
Butte |
Other |
Patients' rights |
8 |
4 |
0 |
11 |
1 |
FY1920 |
Butte |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Butte |
Other |
Physical environment |
1 |
1 |
0 |
1 |
1 |
FY1920 |
Butte |
Other |
Other grievance not listed above |
23 |
2 |
0 |
13 |
12 |
FY1920 |
Butte |
Other |
All |
37 |
10 |
0 |
32 |
15 |
FY1920 |
Butte |
All |
All |
116 |
36 |
0 |
117 |
35 |
FY1920 |
Calaveras |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Calaveras |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Quality of Care |
All |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Calaveras |
Change of Provider |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Calaveras |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Calaveras |
All |
All |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Colusa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Colusa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Colusa |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Colusa |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Colusa |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Colusa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Colusa |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Colusa |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Colusa |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Colusa |
All |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Contra Costa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Contra Costa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Access |
Other access issues |
5 |
1 |
0 |
5 |
1 |
FY1920 |
Contra Costa |
Access |
All |
6 |
1 |
0 |
6 |
1 |
FY1920 |
Contra Costa |
Quality of Care |
Staff behavior concerns |
11 |
0 |
0 |
11 |
0 |
FY1920 |
Contra Costa |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Contra Costa |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Contra Costa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Quality of Care |
Other quality of care issues |
1 |
2 |
0 |
3 |
0 |
FY1920 |
Contra Costa |
Quality of Care |
All |
16 |
2 |
0 |
18 |
0 |
FY1920 |
Contra Costa |
Change of Provider |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Contra Costa |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Contra Costa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Contra Costa |
Other |
Other grievance not listed above |
6 |
1 |
0 |
7 |
0 |
FY1920 |
Contra Costa |
Other |
All |
7 |
1 |
0 |
8 |
0 |
FY1920 |
Contra Costa |
All |
All |
36 |
4 |
0 |
39 |
1 |
FY1920 |
Del Norte |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Del Norte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Del Norte |
Quality of Care |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Del Norte |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Del Norte |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Del Norte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Del Norte |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Del Norte |
All |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
El Dorado |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1920 |
El Dorado |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY1920 |
El Dorado |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
El Dorado |
Quality of Care |
Staff behavior concerns |
12 |
0 |
0 |
12 |
0 |
FY1920 |
El Dorado |
Quality of Care |
Treatment issues or concerns |
13 |
0 |
0 |
13 |
0 |
FY1920 |
El Dorado |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Quality of Care |
All |
25 |
0 |
0 |
25 |
0 |
FY1920 |
El Dorado |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1920 |
El Dorado |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
El Dorado |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
El Dorado |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1920 |
El Dorado |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1920 |
El Dorado |
Other |
All |
6 |
0 |
0 |
6 |
0 |
FY1920 |
El Dorado |
All |
All |
36 |
0 |
0 |
36 |
0 |
FY1920 |
Fresno |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Fresno |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Access |
Other access issues |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Fresno |
Access |
All |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Fresno |
Quality of Care |
Staff behavior concerns |
29 |
0 |
4 |
25 |
0 |
FY1920 |
Fresno |
Quality of Care |
Treatment issues or concerns |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Fresno |
Quality of Care |
Medication concern |
5 |
1 |
0 |
6 |
0 |
FY1920 |
Fresno |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Quality of Care |
All |
43 |
1 |
4 |
40 |
0 |
FY1920 |
Fresno |
Change of Provider |
All |
10 |
1 |
2 |
9 |
0 |
FY1920 |
Fresno |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Fresno |
Other |
Financial |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Fresno |
Other |
Lost property |
4 |
0 |
1 |
3 |
0 |
FY1920 |
Fresno |
Other |
Operational |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Fresno |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Fresno |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Fresno |
Other |
Physical environment |
3 |
0 |
0 |
1 |
2 |
FY1920 |
Fresno |
Other |
Other grievance not listed above |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Fresno |
Other |
All |
19 |
1 |
1 |
17 |
2 |
FY1920 |
Fresno |
All |
All |
81 |
3 |
7 |
75 |
2 |
FY1920 |
Glenn |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Access |
24/7 Toll-free access line |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Glenn |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Access |
All |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Glenn |
Quality of Care |
Staff behavior concerns |
3 |
4 |
0 |
7 |
0 |
FY1920 |
Glenn |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Glenn |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Glenn |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Quality of Care |
All |
6 |
4 |
0 |
10 |
0 |
FY1920 |
Glenn |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Confidentiality Concern |
All |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Glenn |
Other |
Financial |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Glenn |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Other |
Operational |
0 |
3 |
0 |
3 |
0 |
FY1920 |
Glenn |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Glenn |
Other |
Other grievance not listed above |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Glenn |
Other |
All |
0 |
5 |
0 |
5 |
0 |
FY1920 |
Glenn |
All |
All |
7 |
11 |
0 |
18 |
0 |
FY1920 |
Humboldt |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Quality of Care |
Staff behavior concerns |
27 |
0 |
3 |
24 |
0 |
FY1920 |
Humboldt |
Quality of Care |
Treatment issues or concerns |
6 |
0 |
0 |
6 |
0 |
FY1920 |
Humboldt |
Quality of Care |
Medication concern |
3 |
0 |
1 |
2 |
0 |
FY1920 |
Humboldt |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Quality of Care |
Other quality of care issues |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Humboldt |
Quality of Care |
All |
39 |
0 |
4 |
35 |
0 |
FY1920 |
Humboldt |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Humboldt |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Humboldt |
Other |
Patients' rights |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Humboldt |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Humboldt |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Humboldt |
Other |
Other grievance not listed above |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Humboldt |
Other |
All |
15 |
0 |
0 |
15 |
0 |
FY1920 |
Humboldt |
All |
All |
57 |
0 |
4 |
53 |
0 |
FY1920 |
Imperial |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Access |
Service not accessible |
2 |
2 |
0 |
4 |
0 |
FY1920 |
Imperial |
Access |
Timeliness of services |
4 |
4 |
0 |
8 |
0 |
FY1920 |
Imperial |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Access |
Other access issues |
2 |
3 |
0 |
5 |
0 |
FY1920 |
Imperial |
Access |
All |
8 |
9 |
0 |
17 |
0 |
FY1920 |
Imperial |
Quality of Care |
Staff behavior concerns |
9 |
18 |
0 |
27 |
0 |
FY1920 |
Imperial |
Quality of Care |
Treatment issues or concerns |
4 |
10 |
0 |
14 |
0 |
FY1920 |
Imperial |
Quality of Care |
Medication concern |
3 |
4 |
0 |
7 |
0 |
FY1920 |
Imperial |
Quality of Care |
Cultural appropriateness |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Imperial |
Quality of Care |
Other quality of care issues |
5 |
4 |
0 |
9 |
0 |
FY1920 |
Imperial |
Quality of Care |
All |
21 |
37 |
0 |
58 |
0 |
FY1920 |
Imperial |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Imperial |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Imperial |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Other |
Patients' rights |
5 |
5 |
0 |
10 |
0 |
FY1920 |
Imperial |
Other |
Peer behaviors |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Imperial |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Imperial |
Other |
Other grievance not listed above |
7 |
5 |
0 |
12 |
0 |
FY1920 |
Imperial |
Other |
All |
14 |
11 |
0 |
25 |
0 |
FY1920 |
Imperial |
All |
All |
44 |
57 |
0 |
101 |
0 |
FY1920 |
Inyo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Inyo |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kern |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kern |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kern |
Access |
Timeliness of services |
12 |
2 |
1 |
13 |
0 |
FY1920 |
Kern |
Access |
24/7 Toll-free access line |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Kern |
Access |
Linguistic services |
4 |
1 |
0 |
5 |
0 |
FY1920 |
Kern |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kern |
Access |
All |
17 |
4 |
1 |
20 |
0 |
FY1920 |
Kern |
Quality of Care |
Staff behavior concerns |
51 |
9 |
1 |
59 |
0 |
FY1920 |
Kern |
Quality of Care |
Treatment issues or concerns |
70 |
17 |
4 |
83 |
0 |
FY1920 |
Kern |
Quality of Care |
Medication concern |
34 |
13 |
0 |
47 |
0 |
FY1920 |
Kern |
Quality of Care |
Cultural appropriateness |
4 |
2 |
0 |
6 |
0 |
FY1920 |
Kern |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kern |
Quality of Care |
All |
160 |
41 |
5 |
196 |
0 |
FY1920 |
Kern |
Change of Provider |
All |
35 |
24 |
0 |
59 |
0 |
FY1920 |
Kern |
Confidentiality Concern |
All |
5 |
1 |
1 |
5 |
0 |
FY1920 |
Kern |
Other |
Financial |
10 |
6 |
1 |
15 |
0 |
FY1920 |
Kern |
Other |
Lost property |
5 |
1 |
1 |
5 |
0 |
FY1920 |
Kern |
Other |
Operational |
16 |
6 |
0 |
22 |
0 |
FY1920 |
Kern |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kern |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kern |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Kern |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kern |
Other |
All |
35 |
13 |
2 |
46 |
0 |
FY1920 |
Kern |
All |
All |
252 |
83 |
9 |
326 |
0 |
FY1920 |
Kings |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Kings |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Access |
Timeliness of services |
6 |
2 |
0 |
8 |
0 |
FY1920 |
Kings |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kings |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Kings |
Access |
All |
11 |
2 |
0 |
13 |
0 |
FY1920 |
Kings |
Quality of Care |
Staff behavior concerns |
14 |
5 |
0 |
19 |
0 |
FY1920 |
Kings |
Quality of Care |
Treatment issues or concerns |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Kings |
Quality of Care |
Medication concern |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Kings |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Quality of Care |
Other quality of care issues |
6 |
10 |
0 |
16 |
0 |
FY1920 |
Kings |
Quality of Care |
All |
21 |
17 |
0 |
38 |
0 |
FY1920 |
Kings |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kings |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Other |
Operational |
7 |
2 |
0 |
9 |
0 |
FY1920 |
Kings |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Kings |
Other |
Peer behaviors |
2 |
1 |
0 |
3 |
0 |
FY1920 |
Kings |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Kings |
Other |
Other grievance not listed above |
5 |
3 |
0 |
8 |
0 |
FY1920 |
Kings |
Other |
All |
16 |
6 |
0 |
22 |
0 |
FY1920 |
Kings |
All |
All |
48 |
25 |
0 |
73 |
0 |
FY1920 |
Lake |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Lake |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Lake |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Quality of Care |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Lake |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Lake |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lake |
All |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Lassen |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Lassen |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Lassen |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Lassen |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Patients' rights |
1 |
0 |
0 |
0 |
1 |
FY1920 |
Lassen |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Lassen |
Other |
All |
1 |
0 |
0 |
0 |
1 |
FY1920 |
Lassen |
All |
All |
3 |
0 |
0 |
2 |
1 |
FY1920 |
Los Angeles |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
Staff behavior concerns |
18 |
0 |
0 |
18 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
Treatment issues or concerns |
19 |
0 |
0 |
19 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Los Angeles |
Quality of Care |
All |
41 |
0 |
0 |
41 |
0 |
FY1920 |
Los Angeles |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Confidentiality Concern |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Los Angeles |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Los Angeles |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Other |
Patients' rights |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Los Angeles |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Los Angeles |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Los Angeles |
Other |
Other grievance not listed above |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Los Angeles |
Other |
All |
17 |
0 |
0 |
17 |
0 |
FY1920 |
Los Angeles |
All |
All |
63 |
0 |
0 |
63 |
0 |
FY1920 |
Madera |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Madera |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Madera |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Madera |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY1920 |
Madera |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Madera |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Madera |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Madera |
Quality of Care |
All |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Madera |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Madera |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Madera |
All |
All |
13 |
0 |
0 |
13 |
0 |
FY1920 |
Marin |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Marin |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Marin |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Marin |
Quality of Care |
Staff behavior concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Marin |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
1 |
2 |
0 |
FY1920 |
Marin |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Marin |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Quality of Care |
Other quality of care issues |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Marin |
Quality of Care |
All |
7 |
1 |
1 |
7 |
0 |
FY1920 |
Marin |
Change of Provider |
All |
0 |
2 |
0 |
2 |
0 |
FY1920 |
Marin |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Other |
Financial |
10 |
0 |
1 |
9 |
0 |
FY1920 |
Marin |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Other |
Operational |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Marin |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Marin |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Marin |
Other |
Other grievance not listed above |
2 |
0 |
0 |
1 |
1 |
FY1920 |
Marin |
Other |
All |
16 |
0 |
2 |
13 |
1 |
FY1920 |
Marin |
All |
All |
27 |
3 |
3 |
26 |
1 |
FY1920 |
Mariposa |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mariposa |
Access |
Service not accessible |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Mariposa |
Access |
Timeliness of services |
1 |
0 |
0 |
0 |
1 |
FY1920 |
Mariposa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Access |
All |
3 |
0 |
1 |
1 |
1 |
FY1920 |
Mariposa |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Mariposa |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Mariposa |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Mariposa |
Quality of Care |
All |
9 |
0 |
1 |
8 |
0 |
FY1920 |
Mariposa |
Change of Provider |
All |
2 |
0 |
2 |
0 |
0 |
FY1920 |
Mariposa |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Mariposa |
Other |
Financial |
10 |
0 |
1 |
9 |
0 |
FY1920 |
Mariposa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Other |
Operational |
3 |
0 |
1 |
2 |
0 |
FY1920 |
Mariposa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mariposa |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mariposa |
Other |
All |
14 |
0 |
2 |
12 |
0 |
FY1920 |
Mariposa |
All |
All |
30 |
0 |
6 |
23 |
1 |
FY1920 |
Mendocino |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mendocino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Access |
Other access issues |
4 |
0 |
1 |
3 |
0 |
FY1920 |
Mendocino |
Access |
All |
5 |
0 |
1 |
4 |
0 |
FY1920 |
Mendocino |
Quality of Care |
Staff behavior concerns |
8 |
0 |
0 |
8 |
0 |
FY1920 |
Mendocino |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Mendocino |
Quality of Care |
Medication concern |
6 |
0 |
0 |
6 |
0 |
FY1920 |
Mendocino |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mendocino |
Quality of Care |
All |
19 |
0 |
0 |
19 |
0 |
FY1920 |
Mendocino |
Change of Provider |
All |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Mendocino |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mendocino |
Other |
Operational |
2 |
0 |
0 |
0 |
2 |
FY1920 |
Mendocino |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mendocino |
Other |
Peer behaviors |
2 |
0 |
0 |
1 |
1 |
FY1920 |
Mendocino |
Other |
Physical environment |
2 |
0 |
0 |
1 |
1 |
FY1920 |
Mendocino |
Other |
Other grievance not listed above |
1 |
0 |
0 |
0 |
1 |
FY1920 |
Mendocino |
Other |
All |
8 |
0 |
0 |
3 |
5 |
FY1920 |
Mendocino |
All |
All |
33 |
0 |
2 |
26 |
5 |
FY1920 |
Merced |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Quality of Care |
Staff behavior concerns |
21 |
0 |
0 |
21 |
0 |
FY1920 |
Merced |
Quality of Care |
Treatment issues or concerns |
16 |
1 |
0 |
17 |
0 |
FY1920 |
Merced |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Merced |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Merced |
Quality of Care |
All |
39 |
1 |
0 |
40 |
0 |
FY1920 |
Merced |
Change of Provider |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Merced |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Merced |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Merced |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Merced |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Merced |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Other |
Peer behaviors |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Merced |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Merced |
Other |
Other grievance not listed above |
8 |
1 |
0 |
7 |
2 |
FY1920 |
Merced |
Other |
All |
15 |
2 |
0 |
15 |
2 |
FY1920 |
Merced |
All |
All |
62 |
3 |
0 |
63 |
2 |
FY1920 |
Modoc |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Modoc |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Mono |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Mono |
All |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Monterey |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Monterey |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Monterey |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Monterey |
Quality of Care |
Staff behavior concerns |
8 |
0 |
0 |
8 |
0 |
FY1920 |
Monterey |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Monterey |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Quality of Care |
All |
11 |
0 |
0 |
11 |
0 |
FY1920 |
Monterey |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Monterey |
All |
All |
14 |
0 |
0 |
14 |
0 |
FY1920 |
Napa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Napa |
Quality of Care |
Treatment issues or concerns |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Napa |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Napa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Quality of Care |
All |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Napa |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Napa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Napa |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Napa |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Napa |
All |
All |
13 |
0 |
0 |
13 |
0 |
FY1920 |
Nevada |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Quality of Care |
Staff behavior concerns |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Nevada |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Nevada |
Quality of Care |
Medication concern |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Nevada |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Quality of Care |
Other quality of care issues |
0 |
1 |
0 |
0 |
1 |
FY1920 |
Nevada |
Quality of Care |
All |
1 |
3 |
0 |
3 |
1 |
FY1920 |
Nevada |
Change of Provider |
All |
2 |
1 |
0 |
3 |
0 |
FY1920 |
Nevada |
Confidentiality Concern |
All |
1 |
0 |
0 |
0 |
1 |
FY1920 |
Nevada |
Other |
Financial |
2 |
2 |
0 |
3 |
1 |
FY1920 |
Nevada |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Other |
Operational |
1 |
3 |
0 |
3 |
1 |
FY1920 |
Nevada |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Nevada |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Nevada |
Other |
Physical environment |
3 |
2 |
0 |
5 |
0 |
FY1920 |
Nevada |
Other |
Other grievance not listed above |
0 |
2 |
0 |
2 |
0 |
FY1920 |
Nevada |
Other |
All |
7 |
9 |
0 |
14 |
2 |
FY1920 |
Nevada |
All |
All |
11 |
13 |
0 |
20 |
4 |
FY1920 |
Orange |
Access |
Service not available |
11 |
3 |
2 |
12 |
0 |
FY1920 |
Orange |
Access |
Service not accessible |
13 |
2 |
1 |
13 |
1 |
FY1920 |
Orange |
Access |
Timeliness of services |
9 |
3 |
2 |
9 |
1 |
FY1920 |
Orange |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Orange |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Orange |
Access |
Other access issues |
9 |
2 |
0 |
11 |
0 |
FY1920 |
Orange |
Access |
All |
43 |
10 |
5 |
46 |
2 |
FY1920 |
Orange |
Quality of Care |
Staff behavior concerns |
200 |
53 |
18 |
234 |
1 |
FY1920 |
Orange |
Quality of Care |
Treatment issues or concerns |
115 |
17 |
7 |
122 |
3 |
FY1920 |
Orange |
Quality of Care |
Medication concern |
38 |
10 |
3 |
45 |
0 |
FY1920 |
Orange |
Quality of Care |
Cultural appropriateness |
1 |
2 |
0 |
3 |
0 |
FY1920 |
Orange |
Quality of Care |
Other quality of care issues |
30 |
4 |
1 |
33 |
0 |
FY1920 |
Orange |
Quality of Care |
All |
384 |
86 |
29 |
437 |
4 |
FY1920 |
Orange |
Change of Provider |
All |
28 |
26 |
2 |
52 |
0 |
FY1920 |
Orange |
Confidentiality Concern |
All |
3 |
1 |
1 |
3 |
0 |
FY1920 |
Orange |
Other |
Financial |
3 |
2 |
0 |
4 |
1 |
FY1920 |
Orange |
Other |
Lost property |
5 |
2 |
1 |
6 |
0 |
FY1920 |
Orange |
Other |
Operational |
13 |
4 |
0 |
17 |
0 |
FY1920 |
Orange |
Other |
Patients' rights |
25 |
6 |
3 |
28 |
0 |
FY1920 |
Orange |
Other |
Peer behaviors |
9 |
2 |
3 |
8 |
0 |
FY1920 |
Orange |
Other |
Physical environment |
8 |
1 |
1 |
8 |
0 |
FY1920 |
Orange |
Other |
Other grievance not listed above |
46 |
11 |
5 |
50 |
2 |
FY1920 |
Orange |
Other |
All |
109 |
28 |
13 |
121 |
3 |
FY1920 |
Orange |
All |
All |
567 |
151 |
50 |
659 |
9 |
FY1920 |
Placer-Sierra |
Access |
Service not available |
0 |
1 |
0 |
0 |
1 |
FY1920 |
Placer-Sierra |
Access |
Service not accessible |
14 |
1 |
0 |
15 |
0 |
FY1920 |
Placer-Sierra |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Access |
Other access issues |
1 |
2 |
0 |
2 |
1 |
FY1920 |
Placer-Sierra |
Access |
All |
15 |
4 |
0 |
17 |
2 |
FY1920 |
Placer-Sierra |
Quality of Care |
Staff behavior concerns |
3 |
7 |
0 |
5 |
5 |
FY1920 |
Placer-Sierra |
Quality of Care |
Treatment issues or concerns |
1 |
5 |
0 |
4 |
2 |
FY1920 |
Placer-Sierra |
Quality of Care |
Medication concern |
0 |
3 |
0 |
2 |
1 |
FY1920 |
Placer-Sierra |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Quality of Care |
Other quality of care issues |
0 |
3 |
0 |
1 |
2 |
FY1920 |
Placer-Sierra |
Quality of Care |
All |
4 |
18 |
0 |
12 |
10 |
FY1920 |
Placer-Sierra |
Change of Provider |
All |
1 |
4 |
1 |
4 |
0 |
FY1920 |
Placer-Sierra |
Confidentiality Concern |
All |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Placer-Sierra |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Placer-Sierra |
Other |
Patients' rights |
1 |
13 |
0 |
10 |
4 |
FY1920 |
Placer-Sierra |
Other |
Peer behaviors |
1 |
6 |
0 |
0 |
7 |
FY1920 |
Placer-Sierra |
Other |
Physical environment |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Placer-Sierra |
Other |
Other grievance not listed above |
1 |
1 |
0 |
1 |
1 |
FY1920 |
Placer-Sierra |
Other |
All |
4 |
21 |
0 |
13 |
12 |
FY1920 |
Placer-Sierra |
All |
All |
24 |
48 |
1 |
47 |
24 |
FY1920 |
Plumas |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Plumas |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Plumas |
Quality of Care |
Staff behavior concerns |
13 |
1 |
0 |
14 |
0 |
FY1920 |
Plumas |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Plumas |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Plumas |
Quality of Care |
All |
16 |
1 |
0 |
17 |
0 |
FY1920 |
Plumas |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Plumas |
All |
All |
17 |
1 |
0 |
18 |
0 |
FY1920 |
Riverside |
Access |
Service not available |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Riverside |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Riverside |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Riverside |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Access |
Other access issues |
1 |
4 |
0 |
3 |
2 |
FY1920 |
Riverside |
Access |
All |
6 |
4 |
1 |
7 |
2 |
FY1920 |
Riverside |
Quality of Care |
Staff behavior concerns |
10 |
8 |
0 |
18 |
0 |
FY1920 |
Riverside |
Quality of Care |
Treatment issues or concerns |
3 |
5 |
0 |
8 |
0 |
FY1920 |
Riverside |
Quality of Care |
Medication concern |
8 |
3 |
1 |
10 |
0 |
FY1920 |
Riverside |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Quality of Care |
Other quality of care issues |
14 |
7 |
1 |
19 |
1 |
FY1920 |
Riverside |
Quality of Care |
All |
35 |
23 |
2 |
55 |
1 |
FY1920 |
Riverside |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Riverside |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Other |
Patients' rights |
0 |
1 |
0 |
0 |
1 |
FY1920 |
Riverside |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Riverside |
Other |
Physical environment |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Riverside |
Other |
Other grievance not listed above |
3 |
4 |
0 |
7 |
0 |
FY1920 |
Riverside |
Other |
All |
4 |
6 |
0 |
9 |
1 |
FY1920 |
Riverside |
All |
All |
45 |
33 |
3 |
71 |
4 |
FY1920 |
Sacramento |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sacramento |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sacramento |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sacramento |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sacramento |
Access |
Linguistic services |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Sacramento |
Access |
Other access issues |
6 |
0 |
0 |
6 |
0 |
FY1920 |
Sacramento |
Access |
All |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Sacramento |
Quality of Care |
Staff behavior concerns |
35 |
0 |
1 |
34 |
0 |
FY1920 |
Sacramento |
Quality of Care |
Treatment issues or concerns |
112 |
2 |
6 |
108 |
0 |
FY1920 |
Sacramento |
Quality of Care |
Medication concern |
13 |
1 |
1 |
13 |
0 |
FY1920 |
Sacramento |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sacramento |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Sacramento |
Quality of Care |
All |
163 |
3 |
8 |
158 |
0 |
FY1920 |
Sacramento |
Change of Provider |
All |
126 |
0 |
6 |
120 |
0 |
FY1920 |
Sacramento |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Sacramento |
Other |
Financial |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Sacramento |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sacramento |
Other |
Operational |
27 |
2 |
2 |
27 |
0 |
FY1920 |
Sacramento |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Sacramento |
Other |
Peer behaviors |
2 |
0 |
1 |
1 |
0 |
FY1920 |
Sacramento |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sacramento |
Other |
Other grievance not listed above |
87 |
0 |
1 |
59 |
27 |
FY1920 |
Sacramento |
Other |
All |
123 |
2 |
4 |
94 |
27 |
FY1920 |
Sacramento |
All |
All |
423 |
5 |
18 |
383 |
27 |
FY1920 |
San Benito |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Access |
Timeliness of services |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Benito |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Benito |
Quality of Care |
Staff behavior concerns |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Benito |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Benito |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY1920 |
San Benito |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Benito |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Benito |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Benito |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Benito |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Benito |
All |
All |
15 |
0 |
0 |
15 |
0 |
FY1920 |
San Bernardino |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Access |
Timeliness of services |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Bernardino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Access |
Other access issues |
13 |
0 |
0 |
13 |
0 |
FY1920 |
San Bernardino |
Access |
All |
17 |
0 |
0 |
17 |
0 |
FY1920 |
San Bernardino |
Quality of Care |
Staff behavior concerns |
80 |
0 |
0 |
74 |
6 |
FY1920 |
San Bernardino |
Quality of Care |
Treatment issues or concerns |
33 |
0 |
0 |
30 |
3 |
FY1920 |
San Bernardino |
Quality of Care |
Medication concern |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Bernardino |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Quality of Care |
Other quality of care issues |
9 |
0 |
0 |
7 |
2 |
FY1920 |
San Bernardino |
Quality of Care |
All |
127 |
0 |
0 |
116 |
11 |
FY1920 |
San Bernardino |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Bernardino |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Bernardino |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Bernardino |
Other |
Operational |
5 |
0 |
1 |
4 |
0 |
FY1920 |
San Bernardino |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Bernardino |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Bernardino |
Other |
Physical environment |
6 |
0 |
0 |
6 |
0 |
FY1920 |
San Bernardino |
Other |
Other grievance not listed above |
12 |
0 |
0 |
8 |
4 |
FY1920 |
San Bernardino |
Other |
All |
28 |
0 |
1 |
23 |
4 |
FY1920 |
San Bernardino |
All |
All |
173 |
0 |
1 |
157 |
15 |
FY1920 |
San Diego |
Access |
Service not available |
1 |
2 |
0 |
3 |
0 |
FY1920 |
San Diego |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Diego |
Access |
Timeliness of services |
5 |
1 |
0 |
6 |
0 |
FY1920 |
San Diego |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Diego |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Diego |
Access |
Other access issues |
11 |
0 |
0 |
11 |
0 |
FY1920 |
San Diego |
Access |
All |
19 |
3 |
0 |
22 |
0 |
FY1920 |
San Diego |
Quality of Care |
Staff behavior concerns |
47 |
3 |
0 |
50 |
0 |
FY1920 |
San Diego |
Quality of Care |
Treatment issues or concerns |
21 |
1 |
0 |
22 |
0 |
FY1920 |
San Diego |
Quality of Care |
Medication concern |
28 |
0 |
0 |
28 |
0 |
FY1920 |
San Diego |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Diego |
Quality of Care |
Other quality of care issues |
8 |
0 |
0 |
8 |
0 |
FY1920 |
San Diego |
Quality of Care |
All |
105 |
4 |
0 |
109 |
0 |
FY1920 |
San Diego |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Diego |
Confidentiality Concern |
All |
4 |
1 |
0 |
5 |
0 |
FY1920 |
San Diego |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Diego |
Other |
Lost property |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Diego |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Diego |
Other |
Patients' rights |
9 |
5 |
0 |
14 |
0 |
FY1920 |
San Diego |
Other |
Peer behaviors |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Diego |
Other |
Physical environment |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Diego |
Other |
Other grievance not listed above |
4 |
1 |
0 |
5 |
0 |
FY1920 |
San Diego |
Other |
All |
26 |
6 |
0 |
32 |
0 |
FY1920 |
San Diego |
All |
All |
154 |
14 |
0 |
168 |
0 |
FY1920 |
San Francisco |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Access |
Other access issues |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Francisco |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Francisco |
Quality of Care |
Staff behavior concerns |
12 |
0 |
0 |
12 |
0 |
FY1920 |
San Francisco |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Francisco |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Francisco |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Francisco |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Quality of Care |
All |
17 |
0 |
0 |
17 |
0 |
FY1920 |
San Francisco |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Francisco |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Francisco |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Francisco |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Francisco |
Other |
Other grievance not listed above |
2 |
0 |
1 |
1 |
0 |
FY1920 |
San Francisco |
Other |
All |
11 |
0 |
1 |
10 |
0 |
FY1920 |
San Francisco |
All |
All |
36 |
0 |
1 |
35 |
0 |
FY1920 |
San Joaquin |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Joaquin |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Joaquin |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Joaquin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Joaquin |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Joaquin |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Joaquin |
Access |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
Staff behavior concerns |
16 |
0 |
0 |
16 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Joaquin |
Quality of Care |
All |
26 |
0 |
0 |
26 |
0 |
FY1920 |
San Joaquin |
Change of Provider |
All |
8 |
0 |
0 |
8 |
0 |
FY1920 |
San Joaquin |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Joaquin |
Other |
Financial |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Joaquin |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Joaquin |
Other |
Operational |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Joaquin |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Joaquin |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Joaquin |
Other |
Physical environment |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Joaquin |
Other |
Other grievance not listed above |
8 |
0 |
0 |
8 |
0 |
FY1920 |
San Joaquin |
Other |
All |
25 |
0 |
0 |
25 |
0 |
FY1920 |
San Joaquin |
All |
All |
68 |
0 |
0 |
68 |
0 |
FY1920 |
San Luis Obispo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Luis Obispo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Luis Obispo |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
Staff behavior concerns |
33 |
0 |
1 |
32 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
Treatment issues or concerns |
6 |
0 |
0 |
6 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
Medication concern |
15 |
0 |
1 |
14 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
Other quality of care issues |
5 |
0 |
0 |
5 |
0 |
FY1920 |
San Luis Obispo |
Quality of Care |
All |
59 |
0 |
2 |
57 |
0 |
FY1920 |
San Luis Obispo |
Change of Provider |
All |
99 |
0 |
6 |
93 |
0 |
FY1920 |
San Luis Obispo |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Luis Obispo |
Other |
Lost property |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Luis Obispo |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
San Luis Obispo |
Other |
Patients' rights |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Luis Obispo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Luis Obispo |
Other |
Physical environment |
4 |
0 |
0 |
4 |
0 |
FY1920 |
San Luis Obispo |
Other |
Other grievance not listed above |
11 |
0 |
0 |
11 |
0 |
FY1920 |
San Luis Obispo |
Other |
All |
24 |
0 |
0 |
24 |
0 |
FY1920 |
San Luis Obispo |
All |
All |
187 |
0 |
8 |
179 |
0 |
FY1920 |
San Mateo |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1920 |
San Mateo |
Access |
Service not accessible |
6 |
0 |
0 |
6 |
0 |
FY1920 |
San Mateo |
Access |
Timeliness of services |
6 |
0 |
0 |
6 |
0 |
FY1920 |
San Mateo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Access |
All |
14 |
0 |
0 |
14 |
0 |
FY1920 |
San Mateo |
Quality of Care |
Staff behavior concerns |
34 |
2 |
1 |
35 |
0 |
FY1920 |
San Mateo |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
1 |
2 |
0 |
FY1920 |
San Mateo |
Quality of Care |
Medication concern |
6 |
0 |
0 |
6 |
0 |
FY1920 |
San Mateo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Quality of Care |
All |
43 |
2 |
2 |
43 |
0 |
FY1920 |
San Mateo |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Confidentiality Concern |
All |
2 |
1 |
0 |
3 |
0 |
FY1920 |
San Mateo |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Mateo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Other |
Operational |
6 |
1 |
0 |
7 |
0 |
FY1920 |
San Mateo |
Other |
Patients' rights |
1 |
1 |
0 |
2 |
0 |
FY1920 |
San Mateo |
Other |
Peer behaviors |
1 |
0 |
1 |
0 |
0 |
FY1920 |
San Mateo |
Other |
Physical environment |
3 |
0 |
0 |
3 |
0 |
FY1920 |
San Mateo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
San Mateo |
Other |
All |
14 |
2 |
1 |
15 |
0 |
FY1920 |
San Mateo |
All |
All |
73 |
5 |
3 |
75 |
0 |
FY1920 |
Santa Barbara |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Santa Barbara |
Access |
Timeliness of services |
7 |
6 |
0 |
13 |
0 |
FY1920 |
Santa Barbara |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Santa Barbara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Access |
All |
10 |
6 |
0 |
16 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
Staff behavior concerns |
19 |
9 |
0 |
28 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
Treatment issues or concerns |
20 |
13 |
1 |
32 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
Medication concern |
8 |
2 |
0 |
10 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
Cultural appropriateness |
1 |
1 |
0 |
2 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
Other quality of care issues |
13 |
0 |
0 |
13 |
0 |
FY1920 |
Santa Barbara |
Quality of Care |
All |
61 |
25 |
1 |
85 |
0 |
FY1920 |
Santa Barbara |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Lost property |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Santa Barbara |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Barbara |
Other |
Other grievance not listed above |
4 |
4 |
0 |
4 |
4 |
FY1920 |
Santa Barbara |
Other |
All |
7 |
4 |
1 |
6 |
4 |
FY1920 |
Santa Barbara |
All |
All |
78 |
35 |
2 |
107 |
4 |
FY1920 |
Santa Clara |
Access |
Service not available |
4 |
0 |
0 |
3 |
1 |
FY1920 |
Santa Clara |
Access |
Service not accessible |
2 |
3 |
0 |
5 |
0 |
FY1920 |
Santa Clara |
Access |
Timeliness of services |
6 |
5 |
1 |
10 |
0 |
FY1920 |
Santa Clara |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Access |
Other access issues |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Santa Clara |
Access |
All |
21 |
8 |
1 |
27 |
1 |
FY1920 |
Santa Clara |
Quality of Care |
Staff behavior concerns |
36 |
9 |
1 |
43 |
1 |
FY1920 |
Santa Clara |
Quality of Care |
Treatment issues or concerns |
30 |
8 |
2 |
35 |
1 |
FY1920 |
Santa Clara |
Quality of Care |
Medication concern |
5 |
0 |
0 |
4 |
1 |
FY1920 |
Santa Clara |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Quality of Care |
Other quality of care issues |
14 |
0 |
1 |
13 |
0 |
FY1920 |
Santa Clara |
Quality of Care |
All |
85 |
17 |
4 |
95 |
3 |
FY1920 |
Santa Clara |
Change of Provider |
All |
22 |
2 |
2 |
22 |
0 |
FY1920 |
Santa Clara |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Other |
Financial |
3 |
0 |
0 |
2 |
1 |
FY1920 |
Santa Clara |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Santa Clara |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Clara |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Santa Clara |
Other |
Other grievance not listed above |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Santa Clara |
Other |
All |
9 |
0 |
0 |
8 |
1 |
FY1920 |
Santa Clara |
All |
All |
137 |
27 |
7 |
152 |
5 |
FY1920 |
Santa Cruz |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Access |
Other access issues |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Santa Cruz |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
Staff behavior concerns |
15 |
0 |
0 |
15 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Quality of Care |
All |
17 |
0 |
0 |
17 |
0 |
FY1920 |
Santa Cruz |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Confidentiality Concern |
All |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Santa Cruz |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Santa Cruz |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Santa Cruz |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Santa Cruz |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Santa Cruz |
All |
All |
29 |
0 |
0 |
29 |
0 |
FY1920 |
Shasta |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Quality of Care |
Staff behavior concerns |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Shasta |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Shasta |
Quality of Care |
Medication concern |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Shasta |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Quality of Care |
All |
13 |
1 |
0 |
14 |
0 |
FY1920 |
Shasta |
Change of Provider |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Shasta |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Shasta |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Other |
Patients' rights |
3 |
0 |
0 |
0 |
3 |
FY1920 |
Shasta |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Shasta |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Shasta |
Other |
All |
6 |
0 |
0 |
3 |
3 |
FY1920 |
Shasta |
All |
All |
25 |
1 |
0 |
23 |
3 |
FY1920 |
Siskiyou |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
Staff behavior concerns |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
Other quality of care issues |
2 |
1 |
0 |
3 |
0 |
FY1920 |
Siskiyou |
Quality of Care |
All |
5 |
1 |
0 |
6 |
0 |
FY1920 |
Siskiyou |
Change of Provider |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Siskiyou |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Operational |
1 |
2 |
0 |
3 |
0 |
FY1920 |
Siskiyou |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Siskiyou |
Other |
Other grievance not listed above |
2 |
2 |
0 |
4 |
0 |
FY1920 |
Siskiyou |
Other |
All |
3 |
4 |
0 |
7 |
0 |
FY1920 |
Siskiyou |
All |
All |
11 |
5 |
0 |
16 |
0 |
FY1920 |
Solano |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Solano |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Solano |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Solano |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Solano |
Quality of Care |
Staff behavior concerns |
16 |
0 |
1 |
15 |
0 |
FY1920 |
Solano |
Quality of Care |
Treatment issues or concerns |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Solano |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Solano |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Solano |
Quality of Care |
All |
30 |
0 |
1 |
29 |
0 |
FY1920 |
Solano |
Change of Provider |
All |
42 |
0 |
0 |
42 |
0 |
FY1920 |
Solano |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Solano |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Other |
Operational |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Solano |
Other |
Patients' rights |
14 |
0 |
0 |
14 |
0 |
FY1920 |
Solano |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Solano |
Other |
All |
20 |
0 |
0 |
20 |
0 |
FY1920 |
Solano |
All |
All |
95 |
0 |
1 |
94 |
0 |
FY1920 |
Sonoma |
Access |
Service not available |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Sonoma |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sonoma |
Access |
Timeliness of services |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Sonoma |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sonoma |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sonoma |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sonoma |
Access |
All |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Sonoma |
Quality of Care |
Staff behavior concerns |
16 |
2 |
1 |
17 |
0 |
FY1920 |
Sonoma |
Quality of Care |
Treatment issues or concerns |
9 |
2 |
0 |
8 |
3 |
FY1920 |
Sonoma |
Quality of Care |
Medication concern |
7 |
1 |
1 |
7 |
0 |
FY1920 |
Sonoma |
Quality of Care |
Cultural appropriateness |
3 |
0 |
0 |
0 |
3 |
FY1920 |
Sonoma |
Quality of Care |
Other quality of care issues |
8 |
3 |
0 |
11 |
0 |
FY1920 |
Sonoma |
Quality of Care |
All |
43 |
8 |
2 |
43 |
6 |
FY1920 |
Sonoma |
Change of Provider |
All |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Sonoma |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sonoma |
Other |
Financial |
3 |
0 |
0 |
1 |
2 |
FY1920 |
Sonoma |
Other |
Lost property |
3 |
0 |
2 |
1 |
0 |
FY1920 |
Sonoma |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sonoma |
Other |
Patients' rights |
6 |
0 |
0 |
1 |
5 |
FY1920 |
Sonoma |
Other |
Peer behaviors |
3 |
0 |
0 |
1 |
2 |
FY1920 |
Sonoma |
Other |
Physical environment |
2 |
0 |
0 |
1 |
1 |
FY1920 |
Sonoma |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Sonoma |
Other |
All |
21 |
0 |
2 |
9 |
10 |
FY1920 |
Sonoma |
All |
All |
84 |
8 |
4 |
72 |
16 |
FY1920 |
Stanislaus |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
Staff behavior concerns |
14 |
0 |
0 |
14 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
Treatment issues or concerns |
26 |
0 |
1 |
25 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Stanislaus |
Quality of Care |
All |
43 |
0 |
1 |
42 |
0 |
FY1920 |
Stanislaus |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Stanislaus |
Confidentiality Concern |
All |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Stanislaus |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Stanislaus |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Stanislaus |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Stanislaus |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Stanislaus |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Stanislaus |
Other |
Other grievance not listed above |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Stanislaus |
Other |
All |
9 |
0 |
0 |
9 |
0 |
FY1920 |
Stanislaus |
All |
All |
57 |
0 |
1 |
56 |
0 |
FY1920 |
Sutter-Yuba |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sutter-Yuba |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
Staff behavior concerns |
11 |
0 |
0 |
11 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
Treatment issues or concerns |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Quality of Care |
All |
24 |
0 |
0 |
24 |
0 |
FY1920 |
Sutter-Yuba |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sutter-Yuba |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Financial |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Sutter-Yuba |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Sutter-Yuba |
Other |
All |
8 |
0 |
0 |
8 |
0 |
FY1920 |
Sutter-Yuba |
All |
All |
35 |
0 |
0 |
35 |
0 |
FY1920 |
Tehama |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Access |
Other access issues |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Tehama |
Access |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Tehama |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Tehama |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Tehama |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Tehama |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Quality of Care |
All |
6 |
0 |
0 |
6 |
0 |
FY1920 |
Tehama |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tehama |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Tehama |
Other |
All |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Tehama |
All |
All |
13 |
0 |
0 |
13 |
0 |
FY1920 |
Trinity |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Trinity |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Trinity |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Trinity |
All |
All |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Tulare |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Quality of Care |
Staff behavior concerns |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Tulare |
Quality of Care |
Treatment issues or concerns |
10 |
0 |
0 |
10 |
0 |
FY1920 |
Tulare |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Tulare |
Quality of Care |
All |
24 |
0 |
0 |
24 |
0 |
FY1920 |
Tulare |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tulare |
All |
All |
24 |
0 |
0 |
24 |
0 |
FY1920 |
Tuolumne |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
Staff behavior concerns |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
Treatment issues or concerns |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
Medication concern |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Quality of Care |
All |
13 |
0 |
0 |
13 |
0 |
FY1920 |
Tuolumne |
Change of Provider |
All |
5 |
0 |
0 |
5 |
0 |
FY1920 |
Tuolumne |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Tuolumne |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Tuolumne |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Tuolumne |
Other |
All |
4 |
0 |
0 |
4 |
0 |
FY1920 |
Tuolumne |
All |
All |
22 |
0 |
0 |
22 |
0 |
FY1920 |
Ventura |
Access |
Service not available |
3 |
0 |
0 |
2 |
1 |
FY1920 |
Ventura |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Ventura |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Ventura |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Ventura |
Access |
All |
7 |
0 |
0 |
6 |
1 |
FY1920 |
Ventura |
Quality of Care |
Staff behavior concerns |
9 |
1 |
0 |
10 |
0 |
FY1920 |
Ventura |
Quality of Care |
Treatment issues or concerns |
8 |
0 |
0 |
8 |
0 |
FY1920 |
Ventura |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Ventura |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Ventura |
Quality of Care |
All |
22 |
1 |
0 |
23 |
0 |
FY1920 |
Ventura |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Ventura |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Ventura |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Other |
Operational |
8 |
0 |
0 |
8 |
0 |
FY1920 |
Ventura |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Ventura |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Ventura |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Ventura |
Other |
All |
14 |
0 |
0 |
14 |
0 |
FY1920 |
Ventura |
All |
All |
43 |
1 |
0 |
43 |
1 |
FY1920 |
Yolo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Access |
Service not accessible |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Yolo |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY1920 |
Yolo |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Yolo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Yolo |
Access |
All |
7 |
0 |
0 |
7 |
0 |
FY1920 |
Yolo |
Quality of Care |
Staff behavior concerns |
43 |
3 |
2 |
43 |
1 |
FY1920 |
Yolo |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Yolo |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1920 |
Yolo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
1 |
3 |
FY1920 |
Yolo |
Quality of Care |
All |
51 |
3 |
2 |
48 |
4 |
FY1920 |
Yolo |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Confidentiality Concern |
All |
1 |
0 |
1 |
0 |
0 |
FY1920 |
Yolo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1920 |
Yolo |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1920 |
Yolo |
Other |
Physical environment |
0 |
1 |
0 |
1 |
0 |
FY1920 |
Yolo |
Other |
Other grievance not listed above |
4 |
0 |
0 |
1 |
3 |
FY1920 |
Yolo |
Other |
All |
5 |
1 |
0 |
3 |
3 |
FY1920 |
Yolo |
All |
All |
64 |
4 |
3 |
58 |
7 |
FY1819 |
State |
Access |
Service not available |
28 |
8 |
2 |
31 |
3 |
FY1819 |
State |
Access |
Service not accessible |
65 |
13 |
3 |
73 |
2 |
FY1819 |
State |
Access |
Timeliness of services |
90 |
31 |
7 |
110 |
4 |
FY1819 |
State |
Access |
24/7 Toll-free access line |
4 |
1 |
2 |
3 |
0 |
FY1819 |
State |
Access |
Linguistic services |
10 |
2 |
2 |
8 |
2 |
FY1819 |
State |
Access |
Other access issues |
64 |
24 |
3 |
81 |
4 |
FY1819 |
State |
Access |
All |
261 |
79 |
19 |
306 |
15 |
FY1819 |
State |
Quality of Care |
Staff behavior concerns |
1037 |
154 |
56 |
1107 |
28 |
FY1819 |
State |
Quality of Care |
Treatment issues or concerns |
679 |
96 |
44 |
714 |
17 |
FY1819 |
State |
Quality of Care |
Medication concern |
258 |
42 |
9 |
287 |
4 |
FY1819 |
State |
Quality of Care |
Cultural appropriateness |
19 |
3 |
1 |
20 |
1 |
FY1819 |
State |
Quality of Care |
Other quality of care issues |
196 |
48 |
19 |
215 |
10 |
FY1819 |
State |
Quality of Care |
All |
2189 |
343 |
129 |
2343 |
60 |
FY1819 |
State |
Change of Provider |
All |
480 |
103 |
31 |
549 |
3 |
FY1819 |
State |
Confidentiality Concern |
All |
58 |
9 |
5 |
61 |
1 |
FY1819 |
State |
Other |
Financial |
88 |
13 |
6 |
92 |
3 |
FY1819 |
State |
Other |
Lost property |
43 |
8 |
0 |
49 |
2 |
FY1819 |
State |
Other |
Operational |
121 |
15 |
6 |
120 |
10 |
FY1819 |
State |
Other |
Patients' rights |
76 |
31 |
2 |
93 |
12 |
FY1819 |
State |
Other |
Peer behaviors |
68 |
6 |
5 |
64 |
5 |
FY1819 |
State |
Other |
Physical environment |
56 |
8 |
4 |
57 |
3 |
FY1819 |
State |
Other |
Other grievance not listed above |
357 |
71 |
23 |
334 |
71 |
FY1819 |
State |
Other |
All |
809 |
152 |
46 |
809 |
106 |
FY1819 |
State |
All |
All |
3797 |
686 |
230 |
4068 |
185 |
FY1819 |
Alameda |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Alameda |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alameda |
Access |
Timeliness of services |
0 |
3 |
0 |
3 |
0 |
FY1819 |
Alameda |
Access |
24/7 Toll-free access line |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Alameda |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alameda |
Access |
Other access issues |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Alameda |
Access |
All |
2 |
5 |
0 |
7 |
0 |
FY1819 |
Alameda |
Quality of Care |
Staff behavior concerns |
17 |
7 |
0 |
22 |
2 |
FY1819 |
Alameda |
Quality of Care |
Treatment issues or concerns |
4 |
3 |
0 |
7 |
0 |
FY1819 |
Alameda |
Quality of Care |
Medication concern |
6 |
4 |
0 |
10 |
0 |
FY1819 |
Alameda |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Alameda |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
1 |
1 |
FY1819 |
Alameda |
Quality of Care |
All |
30 |
14 |
0 |
41 |
3 |
FY1819 |
Alameda |
Change of Provider |
All |
7 |
6 |
2 |
11 |
0 |
FY1819 |
Alameda |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Alameda |
Other |
Financial |
7 |
3 |
0 |
10 |
0 |
FY1819 |
Alameda |
Other |
Lost property |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Alameda |
Other |
Operational |
9 |
5 |
0 |
12 |
2 |
FY1819 |
Alameda |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alameda |
Other |
Peer behaviors |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Alameda |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Alameda |
Other |
Other grievance not listed above |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Alameda |
Other |
All |
20 |
11 |
0 |
29 |
2 |
FY1819 |
Alameda |
All |
All |
61 |
36 |
2 |
90 |
5 |
FY1819 |
Alpine |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Alpine |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Amador |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Amador |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Amador |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Amador |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Amador |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Amador |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Amador |
All |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Butte |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Butte |
Access |
Service not accessible |
11 |
0 |
0 |
11 |
0 |
FY1819 |
Butte |
Access |
Timeliness of services |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Butte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Butte |
Access |
All |
17 |
0 |
0 |
16 |
1 |
FY1819 |
Butte |
Quality of Care |
Staff behavior concerns |
24 |
2 |
0 |
24 |
2 |
FY1819 |
Butte |
Quality of Care |
Treatment issues or concerns |
24 |
0 |
0 |
21 |
3 |
FY1819 |
Butte |
Quality of Care |
Medication concern |
10 |
0 |
0 |
10 |
0 |
FY1819 |
Butte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Butte |
Quality of Care |
All |
59 |
2 |
0 |
56 |
5 |
FY1819 |
Butte |
Change of Provider |
All |
10 |
0 |
0 |
10 |
0 |
FY1819 |
Butte |
Confidentiality Concern |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Butte |
Other |
Financial |
7 |
0 |
0 |
6 |
1 |
FY1819 |
Butte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Butte |
Other |
Peer behaviors |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Butte |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Butte |
Other |
Other grievance not listed above |
12 |
0 |
0 |
8 |
4 |
FY1819 |
Butte |
Other |
All |
22 |
0 |
0 |
16 |
6 |
FY1819 |
Butte |
All |
All |
112 |
2 |
0 |
102 |
12 |
FY1819 |
Calaveras |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Calaveras |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Calaveras |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Calaveras |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Calaveras |
All |
All |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Colusa |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Colusa |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Colusa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Colusa |
Access |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Colusa |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Colusa |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Colusa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Colusa |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Colusa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Colusa |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Colusa |
All |
All |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Contra Costa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Access |
Timeliness of services |
2 |
0 |
0 |
1 |
1 |
FY1819 |
Contra Costa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Access |
Linguistic services |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Contra Costa |
Access |
Other access issues |
5 |
1 |
0 |
6 |
0 |
FY1819 |
Contra Costa |
Access |
All |
8 |
1 |
0 |
7 |
2 |
FY1819 |
Contra Costa |
Quality of Care |
Staff behavior concerns |
15 |
0 |
0 |
14 |
1 |
FY1819 |
Contra Costa |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Contra Costa |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Contra Costa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Quality of Care |
Other quality of care issues |
4 |
1 |
0 |
4 |
1 |
FY1819 |
Contra Costa |
Quality of Care |
All |
23 |
1 |
0 |
22 |
2 |
FY1819 |
Contra Costa |
Change of Provider |
All |
9 |
0 |
0 |
9 |
0 |
FY1819 |
Contra Costa |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Contra Costa |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Contra Costa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Contra Costa |
Other |
Peer behaviors |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Contra Costa |
Other |
Physical environment |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Contra Costa |
Other |
Other grievance not listed above |
17 |
3 |
0 |
14 |
6 |
FY1819 |
Contra Costa |
Other |
All |
24 |
3 |
0 |
21 |
6 |
FY1819 |
Contra Costa |
All |
All |
65 |
5 |
0 |
60 |
10 |
FY1819 |
Del Norte |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Del Norte |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Del Norte |
Quality of Care |
Staff behavior concerns |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Del Norte |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Del Norte |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Quality of Care |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Del Norte |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Del Norte |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Del Norte |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Del Norte |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Del Norte |
All |
All |
7 |
0 |
0 |
7 |
0 |
FY1819 |
El Dorado |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY1819 |
El Dorado |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
El Dorado |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
El Dorado |
Quality of Care |
Staff behavior concerns |
8 |
0 |
0 |
8 |
0 |
FY1819 |
El Dorado |
Quality of Care |
Treatment issues or concerns |
5 |
0 |
0 |
5 |
0 |
FY1819 |
El Dorado |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Quality of Care |
All |
13 |
0 |
0 |
13 |
0 |
FY1819 |
El Dorado |
Change of Provider |
All |
1 |
0 |
0 |
0 |
1 |
FY1819 |
El Dorado |
Confidentiality Concern |
All |
0 |
1 |
0 |
1 |
0 |
FY1819 |
El Dorado |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
El Dorado |
All |
All |
18 |
1 |
0 |
18 |
1 |
FY1819 |
Fresno |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Access |
Timeliness of services |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Fresno |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Access |
Other access issues |
3 |
1 |
1 |
3 |
0 |
FY1819 |
Fresno |
Access |
All |
5 |
1 |
2 |
4 |
0 |
FY1819 |
Fresno |
Quality of Care |
Staff behavior concerns |
35 |
0 |
1 |
34 |
0 |
FY1819 |
Fresno |
Quality of Care |
Treatment issues or concerns |
8 |
1 |
1 |
8 |
0 |
FY1819 |
Fresno |
Quality of Care |
Medication concern |
6 |
0 |
1 |
5 |
0 |
FY1819 |
Fresno |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Fresno |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Quality of Care |
All |
50 |
1 |
3 |
48 |
0 |
FY1819 |
Fresno |
Change of Provider |
All |
63 |
0 |
1 |
60 |
2 |
FY1819 |
Fresno |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Fresno |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Fresno |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Fresno |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Fresno |
Other |
Peer behaviors |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Fresno |
Other |
Physical environment |
9 |
0 |
0 |
9 |
0 |
FY1819 |
Fresno |
Other |
Other grievance not listed above |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Fresno |
Other |
All |
14 |
1 |
0 |
14 |
1 |
FY1819 |
Fresno |
All |
All |
132 |
3 |
6 |
126 |
3 |
FY1819 |
Glenn |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Glenn |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Glenn |
Quality of Care |
Staff behavior concerns |
7 |
0 |
0 |
7 |
0 |
FY1819 |
Glenn |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Quality of Care |
Cultural appropriateness |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Glenn |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Quality of Care |
All |
7 |
1 |
0 |
8 |
0 |
FY1819 |
Glenn |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Glenn |
Confidentiality Concern |
All |
0 |
2 |
0 |
2 |
0 |
FY1819 |
Glenn |
Other |
Financial |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Glenn |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Glenn |
Other |
Other grievance not listed above |
5 |
2 |
0 |
7 |
0 |
FY1819 |
Glenn |
Other |
All |
5 |
3 |
0 |
8 |
0 |
FY1819 |
Glenn |
All |
All |
15 |
6 |
0 |
21 |
0 |
FY1819 |
Humboldt |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Humboldt |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Humboldt |
Quality of Care |
Staff behavior concerns |
27 |
0 |
3 |
24 |
0 |
FY1819 |
Humboldt |
Quality of Care |
Treatment issues or concerns |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Humboldt |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Humboldt |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Quality of Care |
Other quality of care issues |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Humboldt |
Quality of Care |
All |
37 |
0 |
3 |
34 |
0 |
FY1819 |
Humboldt |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Humboldt |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Humboldt |
Other |
Lost property |
4 |
1 |
0 |
5 |
0 |
FY1819 |
Humboldt |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Humboldt |
Other |
Patients' rights |
6 |
0 |
1 |
5 |
0 |
FY1819 |
Humboldt |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Humboldt |
Other |
Physical environment |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Humboldt |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Humboldt |
Other |
All |
19 |
1 |
2 |
18 |
0 |
FY1819 |
Humboldt |
All |
All |
58 |
1 |
5 |
54 |
0 |
FY1819 |
Imperial |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Imperial |
Access |
Service not accessible |
0 |
4 |
0 |
4 |
0 |
FY1819 |
Imperial |
Access |
Timeliness of services |
8 |
10 |
2 |
16 |
0 |
FY1819 |
Imperial |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Access |
Other access issues |
1 |
2 |
0 |
3 |
0 |
FY1819 |
Imperial |
Access |
All |
10 |
16 |
2 |
24 |
0 |
FY1819 |
Imperial |
Quality of Care |
Staff behavior concerns |
19 |
26 |
1 |
44 |
0 |
FY1819 |
Imperial |
Quality of Care |
Treatment issues or concerns |
9 |
4 |
0 |
13 |
0 |
FY1819 |
Imperial |
Quality of Care |
Medication concern |
3 |
10 |
0 |
13 |
0 |
FY1819 |
Imperial |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Quality of Care |
Other quality of care issues |
2 |
5 |
1 |
6 |
0 |
FY1819 |
Imperial |
Quality of Care |
All |
33 |
45 |
2 |
76 |
0 |
FY1819 |
Imperial |
Change of Provider |
All |
1 |
6 |
0 |
7 |
0 |
FY1819 |
Imperial |
Confidentiality Concern |
All |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Imperial |
Other |
Financial |
1 |
1 |
1 |
1 |
0 |
FY1819 |
Imperial |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Other |
Patients' rights |
0 |
5 |
0 |
5 |
0 |
FY1819 |
Imperial |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Imperial |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Imperial |
Other |
Other grievance not listed above |
5 |
3 |
0 |
7 |
1 |
FY1819 |
Imperial |
Other |
All |
7 |
9 |
1 |
14 |
1 |
FY1819 |
Imperial |
All |
All |
52 |
77 |
5 |
123 |
1 |
FY1819 |
Inyo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Confidentiality Concern |
All |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Inyo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Inyo |
All |
All |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Kern |
Access |
Service not available |
1 |
2 |
0 |
3 |
0 |
FY1819 |
Kern |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kern |
Access |
Timeliness of services |
19 |
0 |
0 |
19 |
0 |
FY1819 |
Kern |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Kern |
Access |
Linguistic services |
1 |
1 |
0 |
1 |
1 |
FY1819 |
Kern |
Access |
Other access issues |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Kern |
Access |
All |
24 |
5 |
0 |
28 |
1 |
FY1819 |
Kern |
Quality of Care |
Staff behavior concerns |
57 |
4 |
0 |
60 |
1 |
FY1819 |
Kern |
Quality of Care |
Treatment issues or concerns |
63 |
11 |
0 |
71 |
3 |
FY1819 |
Kern |
Quality of Care |
Medication concern |
42 |
1 |
0 |
42 |
1 |
FY1819 |
Kern |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kern |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Kern |
Quality of Care |
All |
165 |
16 |
0 |
176 |
5 |
FY1819 |
Kern |
Change of Provider |
All |
30 |
13 |
0 |
43 |
0 |
FY1819 |
Kern |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kern |
Other |
Financial |
9 |
0 |
0 |
8 |
1 |
FY1819 |
Kern |
Other |
Lost property |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Kern |
Other |
Operational |
11 |
1 |
0 |
10 |
2 |
FY1819 |
Kern |
Other |
Patients' rights |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Kern |
Other |
Peer behaviors |
5 |
0 |
0 |
5 |
0 |
FY1819 |
Kern |
Other |
Physical environment |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Kern |
Other |
Other grievance not listed above |
5 |
0 |
0 |
2 |
3 |
FY1819 |
Kern |
Other |
All |
42 |
1 |
0 |
37 |
6 |
FY1819 |
Kern |
All |
All |
262 |
35 |
0 |
285 |
12 |
FY1819 |
Kings |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Kings |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Kings |
Access |
Timeliness of services |
3 |
0 |
2 |
1 |
0 |
FY1819 |
Kings |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kings |
Access |
Linguistic services |
3 |
0 |
2 |
1 |
0 |
FY1819 |
Kings |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Kings |
Access |
All |
7 |
0 |
4 |
3 |
0 |
FY1819 |
Kings |
Quality of Care |
Staff behavior concerns |
12 |
4 |
6 |
10 |
0 |
FY1819 |
Kings |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Kings |
Quality of Care |
Medication concern |
15 |
4 |
4 |
15 |
0 |
FY1819 |
Kings |
Quality of Care |
Cultural appropriateness |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Kings |
Quality of Care |
Other quality of care issues |
28 |
2 |
12 |
18 |
0 |
FY1819 |
Kings |
Quality of Care |
All |
59 |
10 |
24 |
45 |
0 |
FY1819 |
Kings |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kings |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kings |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kings |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Kings |
Other |
Operational |
10 |
0 |
4 |
4 |
2 |
FY1819 |
Kings |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Kings |
Other |
Peer behaviors |
5 |
0 |
4 |
1 |
0 |
FY1819 |
Kings |
Other |
Physical environment |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Kings |
Other |
Other grievance not listed above |
15 |
0 |
3 |
4 |
8 |
FY1819 |
Kings |
Other |
All |
35 |
0 |
12 |
13 |
10 |
FY1819 |
Kings |
All |
All |
103 |
10 |
40 |
63 |
10 |
FY1819 |
Lake |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Lake |
Access |
Service not accessible |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Lake |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Lake |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Access |
Other access issues |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Lake |
Access |
All |
4 |
0 |
2 |
2 |
0 |
FY1819 |
Lake |
Quality of Care |
Staff behavior concerns |
5 |
0 |
3 |
2 |
0 |
FY1819 |
Lake |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Lake |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Lake |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Quality of Care |
All |
8 |
0 |
4 |
4 |
0 |
FY1819 |
Lake |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lake |
All |
All |
12 |
0 |
6 |
6 |
0 |
FY1819 |
Lassen |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Quality of Care |
Staff behavior concerns |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Lassen |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Lassen |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Quality of Care |
Other quality of care issues |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Lassen |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Lassen |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Lassen |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Lassen |
Other |
Other grievance not listed above |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Lassen |
Other |
All |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Lassen |
All |
All |
10 |
0 |
0 |
9 |
1 |
FY1819 |
Los Angeles |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
Staff behavior concerns |
23 |
0 |
0 |
23 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
Treatment issues or concerns |
43 |
0 |
0 |
43 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
Medication concern |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Quality of Care |
All |
74 |
0 |
0 |
74 |
0 |
FY1819 |
Los Angeles |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Los Angeles |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Los Angeles |
Other |
Other grievance not listed above |
15 |
0 |
0 |
0 |
15 |
FY1819 |
Los Angeles |
Other |
All |
17 |
0 |
0 |
2 |
15 |
FY1819 |
Los Angeles |
All |
All |
91 |
0 |
0 |
76 |
15 |
FY1819 |
Madera |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Quality of Care |
Staff behavior concerns |
15 |
0 |
0 |
15 |
0 |
FY1819 |
Madera |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Madera |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Madera |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Quality of Care |
All |
20 |
0 |
0 |
20 |
0 |
FY1819 |
Madera |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Madera |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Madera |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Madera |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Madera |
Other |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Madera |
All |
All |
25 |
0 |
0 |
25 |
0 |
FY1819 |
Marin |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Marin |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Marin |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Marin |
Quality of Care |
Staff behavior concerns |
5 |
0 |
0 |
5 |
0 |
FY1819 |
Marin |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Marin |
Quality of Care |
Medication concern |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Marin |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Marin |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Quality of Care |
All |
11 |
0 |
1 |
10 |
0 |
FY1819 |
Marin |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Marin |
Other |
Financial |
16 |
0 |
0 |
16 |
0 |
FY1819 |
Marin |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Other |
Operational |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Marin |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Marin |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Marin |
Other |
Other grievance not listed above |
4 |
0 |
0 |
3 |
1 |
FY1819 |
Marin |
Other |
All |
23 |
0 |
0 |
21 |
2 |
FY1819 |
Marin |
All |
All |
37 |
0 |
1 |
34 |
2 |
FY1819 |
Mariposa |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Mariposa |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Access |
Other access issues |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Mariposa |
Access |
All |
4 |
0 |
1 |
3 |
0 |
FY1819 |
Mariposa |
Quality of Care |
Staff behavior concerns |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Mariposa |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Mariposa |
Quality of Care |
All |
8 |
0 |
0 |
8 |
0 |
FY1819 |
Mariposa |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Other |
Financial |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Mariposa |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mariposa |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mariposa |
Other |
All |
5 |
0 |
1 |
4 |
0 |
FY1819 |
Mariposa |
All |
All |
17 |
0 |
2 |
15 |
0 |
FY1819 |
Mendocino |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mendocino |
Access |
Timeliness of services |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Mendocino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mendocino |
Access |
All |
3 |
0 |
0 |
2 |
1 |
FY1819 |
Mendocino |
Quality of Care |
Staff behavior concerns |
8 |
0 |
0 |
5 |
3 |
FY1819 |
Mendocino |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
0 |
4 |
FY1819 |
Mendocino |
Quality of Care |
Medication concern |
2 |
0 |
0 |
0 |
2 |
FY1819 |
Mendocino |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Quality of Care |
Other quality of care issues |
5 |
0 |
0 |
3 |
2 |
FY1819 |
Mendocino |
Quality of Care |
All |
19 |
0 |
0 |
8 |
11 |
FY1819 |
Mendocino |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mendocino |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Other |
Operational |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Mendocino |
Other |
Patients' rights |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Mendocino |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mendocino |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Mendocino |
Other |
All |
3 |
0 |
0 |
1 |
2 |
FY1819 |
Mendocino |
All |
All |
26 |
0 |
0 |
12 |
14 |
FY1819 |
Merced |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Access |
Service not accessible |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Merced |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Merced |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Merced |
Quality of Care |
Staff behavior concerns |
34 |
0 |
0 |
34 |
0 |
FY1819 |
Merced |
Quality of Care |
Treatment issues or concerns |
15 |
0 |
0 |
15 |
0 |
FY1819 |
Merced |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Merced |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Quality of Care |
Other quality of care issues |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Merced |
Quality of Care |
All |
58 |
0 |
0 |
58 |
0 |
FY1819 |
Merced |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Merced |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Merced |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Merced |
Other |
Operational |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Merced |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Merced |
Other |
Peer behaviors |
5 |
0 |
0 |
5 |
0 |
FY1819 |
Merced |
Other |
Physical environment |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Merced |
Other |
Other grievance not listed above |
15 |
0 |
1 |
14 |
0 |
FY1819 |
Merced |
Other |
All |
30 |
0 |
2 |
28 |
0 |
FY1819 |
Merced |
All |
All |
95 |
0 |
2 |
93 |
0 |
FY1819 |
Modoc |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Modoc |
All |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
Staff behavior concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Quality of Care |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Mono |
Other |
Other grievance not listed above |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Mono |
Other |
All |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Mono |
All |
All |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Monterey |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Monterey |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Monterey |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Monterey |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Quality of Care |
Other quality of care issues |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Monterey |
Quality of Care |
All |
9 |
0 |
0 |
9 |
0 |
FY1819 |
Monterey |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Monterey |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Monterey |
All |
All |
11 |
0 |
0 |
11 |
0 |
FY1819 |
Napa |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Access |
Service not accessible |
7 |
0 |
0 |
7 |
0 |
FY1819 |
Napa |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Access |
All |
7 |
0 |
0 |
7 |
0 |
FY1819 |
Napa |
Quality of Care |
Staff behavior concerns |
6 |
0 |
1 |
5 |
0 |
FY1819 |
Napa |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Napa |
Quality of Care |
Medication concern |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Napa |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Napa |
Quality of Care |
All |
12 |
0 |
1 |
11 |
0 |
FY1819 |
Napa |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Napa |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Napa |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Napa |
All |
All |
20 |
0 |
1 |
19 |
0 |
FY1819 |
Nevada |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Quality of Care |
Staff behavior concerns |
5 |
1 |
2 |
4 |
0 |
FY1819 |
Nevada |
Quality of Care |
Treatment issues or concerns |
6 |
0 |
0 |
5 |
1 |
FY1819 |
Nevada |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Nevada |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Quality of Care |
Other quality of care issues |
2 |
1 |
1 |
2 |
0 |
FY1819 |
Nevada |
Quality of Care |
All |
16 |
2 |
3 |
14 |
1 |
FY1819 |
Nevada |
Change of Provider |
All |
4 |
3 |
0 |
7 |
0 |
FY1819 |
Nevada |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Nevada |
Other |
Financial |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Nevada |
Other |
Lost property |
0 |
1 |
0 |
0 |
1 |
FY1819 |
Nevada |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Other |
Patients' rights |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Nevada |
Other |
Peer behaviors |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Nevada |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Nevada |
Other |
Other grievance not listed above |
3 |
4 |
0 |
7 |
0 |
FY1819 |
Nevada |
Other |
All |
10 |
7 |
0 |
16 |
1 |
FY1819 |
Nevada |
All |
All |
32 |
12 |
3 |
39 |
2 |
FY1819 |
Orange |
Access |
Service not available |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Orange |
Access |
Service not accessible |
15 |
4 |
0 |
19 |
0 |
FY1819 |
Orange |
Access |
Timeliness of services |
11 |
8 |
0 |
19 |
0 |
FY1819 |
Orange |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Orange |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Orange |
Access |
Other access issues |
5 |
6 |
0 |
11 |
0 |
FY1819 |
Orange |
Access |
All |
35 |
18 |
0 |
53 |
0 |
FY1819 |
Orange |
Quality of Care |
Staff behavior concerns |
196 |
57 |
0 |
253 |
0 |
FY1819 |
Orange |
Quality of Care |
Treatment issues or concerns |
102 |
25 |
0 |
127 |
0 |
FY1819 |
Orange |
Quality of Care |
Medication concern |
23 |
7 |
0 |
30 |
0 |
FY1819 |
Orange |
Quality of Care |
Cultural appropriateness |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Orange |
Quality of Care |
Other quality of care issues |
33 |
18 |
0 |
51 |
0 |
FY1819 |
Orange |
Quality of Care |
All |
356 |
109 |
0 |
465 |
0 |
FY1819 |
Orange |
Change of Provider |
All |
17 |
21 |
0 |
38 |
0 |
FY1819 |
Orange |
Confidentiality Concern |
All |
1 |
2 |
0 |
3 |
0 |
FY1819 |
Orange |
Other |
Financial |
5 |
2 |
0 |
7 |
0 |
FY1819 |
Orange |
Other |
Lost property |
21 |
5 |
0 |
26 |
0 |
FY1819 |
Orange |
Other |
Operational |
12 |
0 |
0 |
12 |
0 |
FY1819 |
Orange |
Other |
Patients' rights |
20 |
5 |
0 |
25 |
0 |
FY1819 |
Orange |
Other |
Peer behaviors |
16 |
2 |
0 |
18 |
0 |
FY1819 |
Orange |
Other |
Physical environment |
6 |
1 |
0 |
7 |
0 |
FY1819 |
Orange |
Other |
Other grievance not listed above |
140 |
26 |
9 |
156 |
1 |
FY1819 |
Orange |
Other |
All |
220 |
41 |
9 |
251 |
1 |
FY1819 |
Orange |
All |
All |
629 |
191 |
9 |
810 |
1 |
FY1819 |
Placer-Sierra |
Access |
Service not available |
1 |
4 |
0 |
2 |
3 |
FY1819 |
Placer-Sierra |
Access |
Service not accessible |
0 |
3 |
0 |
2 |
1 |
FY1819 |
Placer-Sierra |
Access |
Timeliness of services |
1 |
2 |
0 |
3 |
0 |
FY1819 |
Placer-Sierra |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Placer-Sierra |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Placer-Sierra |
Access |
Other access issues |
1 |
5 |
0 |
5 |
1 |
FY1819 |
Placer-Sierra |
Access |
All |
3 |
14 |
0 |
12 |
5 |
FY1819 |
Placer-Sierra |
Quality of Care |
Staff behavior concerns |
5 |
8 |
0 |
8 |
5 |
FY1819 |
Placer-Sierra |
Quality of Care |
Treatment issues or concerns |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Placer-Sierra |
Quality of Care |
Medication concern |
2 |
5 |
0 |
7 |
0 |
FY1819 |
Placer-Sierra |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Placer-Sierra |
Quality of Care |
Other quality of care issues |
0 |
6 |
0 |
3 |
3 |
FY1819 |
Placer-Sierra |
Quality of Care |
All |
9 |
21 |
0 |
22 |
8 |
FY1819 |
Placer-Sierra |
Change of Provider |
All |
1 |
4 |
0 |
5 |
0 |
FY1819 |
Placer-Sierra |
Confidentiality Concern |
All |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Placer-Sierra |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Placer-Sierra |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Placer-Sierra |
Other |
Operational |
2 |
3 |
0 |
5 |
0 |
FY1819 |
Placer-Sierra |
Other |
Patients' rights |
1 |
17 |
0 |
15 |
3 |
FY1819 |
Placer-Sierra |
Other |
Peer behaviors |
4 |
3 |
0 |
5 |
2 |
FY1819 |
Placer-Sierra |
Other |
Physical environment |
0 |
5 |
0 |
4 |
1 |
FY1819 |
Placer-Sierra |
Other |
Other grievance not listed above |
4 |
20 |
0 |
8 |
16 |
FY1819 |
Placer-Sierra |
Other |
All |
12 |
48 |
0 |
38 |
22 |
FY1819 |
Placer-Sierra |
All |
All |
26 |
88 |
0 |
79 |
35 |
FY1819 |
Plumas |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Quality of Care |
Staff behavior concerns |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Plumas |
Quality of Care |
Treatment issues or concerns |
9 |
4 |
0 |
13 |
0 |
FY1819 |
Plumas |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Quality of Care |
Cultural appropriateness |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Plumas |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Quality of Care |
All |
17 |
4 |
0 |
21 |
0 |
FY1819 |
Plumas |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Confidentiality Concern |
All |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Plumas |
Other |
Financial |
1 |
1 |
0 |
1 |
1 |
FY1819 |
Plumas |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Plumas |
Other |
All |
1 |
1 |
0 |
1 |
1 |
FY1819 |
Plumas |
All |
All |
19 |
6 |
0 |
24 |
1 |
FY1819 |
Riverside |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Access |
Timeliness of services |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Riverside |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Access |
Other access issues |
7 |
1 |
0 |
8 |
0 |
FY1819 |
Riverside |
Access |
All |
8 |
2 |
0 |
10 |
0 |
FY1819 |
Riverside |
Quality of Care |
Staff behavior concerns |
13 |
9 |
1 |
20 |
1 |
FY1819 |
Riverside |
Quality of Care |
Treatment issues or concerns |
13 |
2 |
0 |
15 |
0 |
FY1819 |
Riverside |
Quality of Care |
Medication concern |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Riverside |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Riverside |
Quality of Care |
Other quality of care issues |
22 |
7 |
1 |
28 |
0 |
FY1819 |
Riverside |
Quality of Care |
All |
51 |
20 |
2 |
68 |
1 |
FY1819 |
Riverside |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Financial |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Riverside |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Riverside |
Other |
Other grievance not listed above |
2 |
2 |
0 |
4 |
0 |
FY1819 |
Riverside |
Other |
All |
4 |
3 |
0 |
7 |
0 |
FY1819 |
Riverside |
All |
All |
63 |
25 |
2 |
85 |
1 |
FY1819 |
Sacramento |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Access |
Timeliness of services |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Sacramento |
Access |
24/7 Toll-free access line |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Sacramento |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Access |
Other access issues |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Sacramento |
Access |
All |
6 |
1 |
1 |
6 |
0 |
FY1819 |
Sacramento |
Quality of Care |
Staff behavior concerns |
38 |
0 |
14 |
24 |
0 |
FY1819 |
Sacramento |
Quality of Care |
Treatment issues or concerns |
130 |
4 |
35 |
98 |
1 |
FY1819 |
Sacramento |
Quality of Care |
Medication concern |
16 |
0 |
2 |
14 |
0 |
FY1819 |
Sacramento |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Sacramento |
Quality of Care |
All |
185 |
4 |
51 |
137 |
1 |
FY1819 |
Sacramento |
Change of Provider |
All |
177 |
3 |
27 |
153 |
0 |
FY1819 |
Sacramento |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Other |
Financial |
5 |
0 |
2 |
3 |
0 |
FY1819 |
Sacramento |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Other |
Operational |
13 |
2 |
2 |
12 |
1 |
FY1819 |
Sacramento |
Other |
Patients' rights |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Sacramento |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sacramento |
Other |
Other grievance not listed above |
37 |
2 |
7 |
23 |
9 |
FY1819 |
Sacramento |
Other |
All |
57 |
4 |
11 |
40 |
10 |
FY1819 |
Sacramento |
All |
All |
425 |
12 |
90 |
336 |
11 |
FY1819 |
San Benito |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Benito |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Benito |
Quality of Care |
Staff behavior concerns |
0 |
1 |
0 |
1 |
0 |
FY1819 |
San Benito |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Quality of Care |
All |
0 |
1 |
0 |
1 |
0 |
FY1819 |
San Benito |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
Financial |
0 |
3 |
0 |
3 |
0 |
FY1819 |
San Benito |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
Operational |
0 |
1 |
0 |
1 |
0 |
FY1819 |
San Benito |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Benito |
Other |
All |
0 |
4 |
0 |
4 |
0 |
FY1819 |
San Benito |
All |
All |
1 |
5 |
0 |
6 |
0 |
FY1819 |
San Bernardino |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Bernardino |
Access |
Service not accessible |
2 |
0 |
1 |
0 |
1 |
FY1819 |
San Bernardino |
Access |
Timeliness of services |
1 |
0 |
0 |
0 |
1 |
FY1819 |
San Bernardino |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Bernardino |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Bernardino |
Access |
Other access issues |
2 |
0 |
0 |
1 |
1 |
FY1819 |
San Bernardino |
Access |
All |
6 |
0 |
1 |
2 |
3 |
FY1819 |
San Bernardino |
Quality of Care |
Staff behavior concerns |
60 |
0 |
8 |
43 |
9 |
FY1819 |
San Bernardino |
Quality of Care |
Treatment issues or concerns |
31 |
0 |
2 |
25 |
4 |
FY1819 |
San Bernardino |
Quality of Care |
Medication concern |
3 |
0 |
0 |
2 |
1 |
FY1819 |
San Bernardino |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
0 |
1 |
FY1819 |
San Bernardino |
Quality of Care |
Other quality of care issues |
5 |
0 |
0 |
4 |
1 |
FY1819 |
San Bernardino |
Quality of Care |
All |
100 |
0 |
10 |
74 |
16 |
FY1819 |
San Bernardino |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Bernardino |
Confidentiality Concern |
All |
3 |
0 |
0 |
2 |
1 |
FY1819 |
San Bernardino |
Other |
Financial |
5 |
0 |
1 |
4 |
0 |
FY1819 |
San Bernardino |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Bernardino |
Other |
Operational |
6 |
0 |
0 |
6 |
0 |
FY1819 |
San Bernardino |
Other |
Patients' rights |
4 |
0 |
0 |
1 |
3 |
FY1819 |
San Bernardino |
Other |
Peer behaviors |
4 |
0 |
0 |
3 |
1 |
FY1819 |
San Bernardino |
Other |
Physical environment |
3 |
0 |
0 |
2 |
1 |
FY1819 |
San Bernardino |
Other |
Other grievance not listed above |
16 |
0 |
0 |
13 |
3 |
FY1819 |
San Bernardino |
Other |
All |
38 |
0 |
1 |
29 |
8 |
FY1819 |
San Bernardino |
All |
All |
147 |
0 |
12 |
107 |
28 |
FY1819 |
San Diego |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Diego |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Diego |
Access |
Timeliness of services |
6 |
0 |
1 |
5 |
0 |
FY1819 |
San Diego |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Diego |
Access |
Linguistic services |
0 |
1 |
0 |
1 |
0 |
FY1819 |
San Diego |
Access |
Other access issues |
2 |
3 |
0 |
5 |
0 |
FY1819 |
San Diego |
Access |
All |
10 |
4 |
1 |
13 |
0 |
FY1819 |
San Diego |
Quality of Care |
Staff behavior concerns |
37 |
7 |
2 |
42 |
0 |
FY1819 |
San Diego |
Quality of Care |
Treatment issues or concerns |
32 |
10 |
1 |
41 |
0 |
FY1819 |
San Diego |
Quality of Care |
Medication concern |
24 |
5 |
0 |
29 |
0 |
FY1819 |
San Diego |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Diego |
Quality of Care |
Other quality of care issues |
20 |
1 |
1 |
20 |
0 |
FY1819 |
San Diego |
Quality of Care |
All |
113 |
23 |
4 |
132 |
0 |
FY1819 |
San Diego |
Change of Provider |
All |
2 |
17 |
0 |
19 |
0 |
FY1819 |
San Diego |
Confidentiality Concern |
All |
7 |
1 |
1 |
7 |
0 |
FY1819 |
San Diego |
Other |
Financial |
2 |
1 |
0 |
3 |
0 |
FY1819 |
San Diego |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Diego |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Diego |
Other |
Patients' rights |
2 |
2 |
0 |
4 |
0 |
FY1819 |
San Diego |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Diego |
Other |
Physical environment |
5 |
2 |
0 |
7 |
0 |
FY1819 |
San Diego |
Other |
Other grievance not listed above |
0 |
3 |
0 |
3 |
0 |
FY1819 |
San Diego |
Other |
All |
11 |
8 |
0 |
19 |
0 |
FY1819 |
San Diego |
All |
All |
143 |
53 |
6 |
190 |
0 |
FY1819 |
San Francisco |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Access |
Other access issues |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Francisco |
Access |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Francisco |
Quality of Care |
Staff behavior concerns |
15 |
0 |
1 |
14 |
0 |
FY1819 |
San Francisco |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Francisco |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Francisco |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Francisco |
Quality of Care |
All |
18 |
0 |
1 |
17 |
0 |
FY1819 |
San Francisco |
Change of Provider |
All |
7 |
0 |
0 |
7 |
0 |
FY1819 |
San Francisco |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Francisco |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Francisco |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Francisco |
Other |
Operational |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Francisco |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Francisco |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Francisco |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Francisco |
Other |
Other grievance not listed above |
5 |
0 |
0 |
5 |
0 |
FY1819 |
San Francisco |
Other |
All |
16 |
0 |
0 |
16 |
0 |
FY1819 |
San Francisco |
All |
All |
46 |
0 |
1 |
45 |
0 |
FY1819 |
San Joaquin |
Access |
Service not available |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Joaquin |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Joaquin |
Access |
Timeliness of services |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Joaquin |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Access |
Other access issues |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Joaquin |
Access |
All |
12 |
0 |
0 |
12 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
Staff behavior concerns |
29 |
0 |
0 |
29 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
Treatment issues or concerns |
10 |
0 |
0 |
10 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
Medication concern |
8 |
0 |
0 |
8 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
Cultural appropriateness |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
Other quality of care issues |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Joaquin |
Quality of Care |
All |
53 |
0 |
0 |
53 |
0 |
FY1819 |
San Joaquin |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Joaquin |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Other |
Financial |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Joaquin |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Other |
Operational |
23 |
0 |
0 |
23 |
0 |
FY1819 |
San Joaquin |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Joaquin |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Joaquin |
Other |
Other grievance not listed above |
7 |
0 |
0 |
7 |
0 |
FY1819 |
San Joaquin |
Other |
All |
36 |
0 |
0 |
36 |
0 |
FY1819 |
San Joaquin |
All |
All |
103 |
0 |
0 |
103 |
0 |
FY1819 |
San Luis Obispo |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Luis Obispo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
Staff behavior concerns |
21 |
0 |
1 |
20 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
Medication concern |
7 |
0 |
0 |
7 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
Other quality of care issues |
14 |
0 |
0 |
14 |
0 |
FY1819 |
San Luis Obispo |
Quality of Care |
All |
43 |
0 |
1 |
42 |
0 |
FY1819 |
San Luis Obispo |
Change of Provider |
All |
72 |
0 |
0 |
72 |
0 |
FY1819 |
San Luis Obispo |
Confidentiality Concern |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Luis Obispo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Luis Obispo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Luis Obispo |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Luis Obispo |
Other |
Peer behaviors |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Luis Obispo |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Luis Obispo |
Other |
Other grievance not listed above |
8 |
0 |
1 |
7 |
0 |
FY1819 |
San Luis Obispo |
Other |
All |
14 |
0 |
1 |
13 |
0 |
FY1819 |
San Luis Obispo |
All |
All |
134 |
0 |
2 |
132 |
0 |
FY1819 |
San Mateo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Access |
Service not accessible |
6 |
0 |
1 |
5 |
0 |
FY1819 |
San Mateo |
Access |
Timeliness of services |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Mateo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Mateo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Access |
All |
11 |
0 |
1 |
10 |
0 |
FY1819 |
San Mateo |
Quality of Care |
Staff behavior concerns |
43 |
0 |
4 |
39 |
0 |
FY1819 |
San Mateo |
Quality of Care |
Treatment issues or concerns |
14 |
0 |
0 |
14 |
0 |
FY1819 |
San Mateo |
Quality of Care |
Medication concern |
10 |
0 |
0 |
10 |
0 |
FY1819 |
San Mateo |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Mateo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Quality of Care |
All |
68 |
0 |
4 |
64 |
0 |
FY1819 |
San Mateo |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Mateo |
Confidentiality Concern |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
San Mateo |
Other |
Financial |
3 |
0 |
0 |
3 |
0 |
FY1819 |
San Mateo |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Mateo |
Other |
Operational |
5 |
0 |
0 |
5 |
0 |
FY1819 |
San Mateo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1819 |
San Mateo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
San Mateo |
Other |
All |
10 |
0 |
0 |
10 |
0 |
FY1819 |
San Mateo |
All |
All |
94 |
0 |
5 |
89 |
0 |
FY1819 |
Santa Barbara |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Barbara |
Access |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
Staff behavior concerns |
44 |
0 |
0 |
44 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
Treatment issues or concerns |
45 |
0 |
0 |
45 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
Medication concern |
22 |
0 |
0 |
22 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Barbara |
Quality of Care |
All |
114 |
0 |
0 |
114 |
0 |
FY1819 |
Santa Barbara |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Other |
Lost property |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Barbara |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Barbara |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Barbara |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Santa Barbara |
Other |
All |
9 |
0 |
0 |
9 |
0 |
FY1819 |
Santa Barbara |
All |
All |
126 |
0 |
0 |
126 |
0 |
FY1819 |
Santa Clara |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Access |
Service not accessible |
5 |
2 |
0 |
7 |
0 |
FY1819 |
Santa Clara |
Access |
Timeliness of services |
5 |
4 |
0 |
9 |
0 |
FY1819 |
Santa Clara |
Access |
24/7 Toll-free access line |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Clara |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Access |
Other access issues |
3 |
1 |
0 |
3 |
1 |
FY1819 |
Santa Clara |
Access |
All |
14 |
7 |
0 |
20 |
1 |
FY1819 |
Santa Clara |
Quality of Care |
Staff behavior concerns |
36 |
26 |
0 |
59 |
3 |
FY1819 |
Santa Clara |
Quality of Care |
Treatment issues or concerns |
16 |
29 |
0 |
45 |
0 |
FY1819 |
Santa Clara |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Clara |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Quality of Care |
Other quality of care issues |
11 |
0 |
0 |
9 |
2 |
FY1819 |
Santa Clara |
Quality of Care |
All |
64 |
55 |
0 |
114 |
5 |
FY1819 |
Santa Clara |
Change of Provider |
All |
4 |
29 |
0 |
33 |
0 |
FY1819 |
Santa Clara |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Other |
Lost property |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Santa Clara |
Other |
Operational |
0 |
2 |
0 |
2 |
0 |
FY1819 |
Santa Clara |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Other |
Peer behaviors |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Clara |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Clara |
Other |
Other grievance not listed above |
3 |
3 |
0 |
5 |
1 |
FY1819 |
Santa Clara |
Other |
All |
7 |
5 |
0 |
11 |
1 |
FY1819 |
Santa Clara |
All |
All |
89 |
96 |
0 |
178 |
7 |
FY1819 |
Santa Cruz |
Access |
Service not available |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Cruz |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Access |
Timeliness of services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Access |
Linguistic services |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Santa Cruz |
Access |
All |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
Staff behavior concerns |
14 |
0 |
0 |
14 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
Medication concern |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Quality of Care |
All |
22 |
0 |
0 |
22 |
0 |
FY1819 |
Santa Cruz |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Santa Cruz |
Other |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Santa Cruz |
All |
All |
31 |
0 |
0 |
31 |
0 |
FY1819 |
Shasta |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Access |
Service not accessible |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Shasta |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Shasta |
Quality of Care |
Staff behavior concerns |
9 |
0 |
1 |
8 |
0 |
FY1819 |
Shasta |
Quality of Care |
Treatment issues or concerns |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Shasta |
Quality of Care |
Medication concern |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Shasta |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Quality of Care |
All |
15 |
0 |
2 |
13 |
0 |
FY1819 |
Shasta |
Change of Provider |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Shasta |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Patients' rights |
3 |
0 |
0 |
0 |
3 |
FY1819 |
Shasta |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Shasta |
Other |
Other grievance not listed above |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Shasta |
Other |
All |
6 |
0 |
0 |
3 |
3 |
FY1819 |
Shasta |
All |
All |
23 |
0 |
2 |
18 |
3 |
FY1819 |
Siskiyou |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
Staff behavior concerns |
7 |
1 |
0 |
8 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
Medication concern |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
Other quality of care issues |
2 |
4 |
0 |
6 |
0 |
FY1819 |
Siskiyou |
Quality of Care |
All |
11 |
6 |
0 |
17 |
0 |
FY1819 |
Siskiyou |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Siskiyou |
All |
All |
11 |
6 |
0 |
17 |
0 |
FY1819 |
Solano |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Solano |
Access |
Service not accessible |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Solano |
Access |
Timeliness of services |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Solano |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Access |
All |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Solano |
Quality of Care |
Staff behavior concerns |
17 |
0 |
0 |
16 |
1 |
FY1819 |
Solano |
Quality of Care |
Treatment issues or concerns |
20 |
0 |
1 |
18 |
1 |
FY1819 |
Solano |
Quality of Care |
Medication concern |
12 |
0 |
0 |
12 |
0 |
FY1819 |
Solano |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Solano |
Quality of Care |
Other quality of care issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Solano |
Quality of Care |
All |
52 |
0 |
1 |
49 |
2 |
FY1819 |
Solano |
Change of Provider |
All |
57 |
0 |
0 |
57 |
0 |
FY1819 |
Solano |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Other |
Financial |
4 |
0 |
1 |
3 |
0 |
FY1819 |
Solano |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Solano |
Other |
Patients' rights |
14 |
0 |
1 |
13 |
0 |
FY1819 |
Solano |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Solano |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Solano |
Other |
All |
20 |
0 |
2 |
18 |
0 |
FY1819 |
Solano |
All |
All |
135 |
0 |
3 |
130 |
2 |
FY1819 |
Sonoma |
Access |
Service not available |
1 |
2 |
1 |
2 |
0 |
FY1819 |
Sonoma |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sonoma |
Access |
Timeliness of services |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Sonoma |
Access |
24/7 Toll-free access line |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Sonoma |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sonoma |
Access |
Other access issues |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Sonoma |
Access |
All |
3 |
4 |
2 |
5 |
0 |
FY1819 |
Sonoma |
Quality of Care |
Staff behavior concerns |
12 |
0 |
0 |
12 |
0 |
FY1819 |
Sonoma |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Sonoma |
Quality of Care |
Medication concern |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Sonoma |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sonoma |
Quality of Care |
Other quality of care issues |
7 |
2 |
3 |
6 |
0 |
FY1819 |
Sonoma |
Quality of Care |
All |
25 |
3 |
3 |
25 |
0 |
FY1819 |
Sonoma |
Change of Provider |
All |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Sonoma |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Sonoma |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sonoma |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sonoma |
Other |
Operational |
2 |
0 |
0 |
1 |
1 |
FY1819 |
Sonoma |
Other |
Patients' rights |
2 |
0 |
0 |
0 |
2 |
FY1819 |
Sonoma |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Sonoma |
Other |
Physical environment |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Sonoma |
Other |
Other grievance not listed above |
5 |
1 |
0 |
4 |
2 |
FY1819 |
Sonoma |
Other |
All |
12 |
1 |
0 |
7 |
6 |
FY1819 |
Sonoma |
All |
All |
43 |
9 |
5 |
41 |
6 |
FY1819 |
Stanislaus |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Access |
Other access issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Stanislaus |
Access |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
Staff behavior concerns |
14 |
0 |
0 |
14 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
Treatment issues or concerns |
7 |
0 |
1 |
6 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Quality of Care |
All |
21 |
0 |
1 |
20 |
0 |
FY1819 |
Stanislaus |
Change of Provider |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Stanislaus |
Confidentiality Concern |
All |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Stanislaus |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Stanislaus |
Other |
Lost property |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Stanislaus |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Other |
Patients' rights |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Stanislaus |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Stanislaus |
Other |
Other grievance not listed above |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Stanislaus |
Other |
All |
8 |
0 |
1 |
7 |
0 |
FY1819 |
Stanislaus |
All |
All |
36 |
0 |
2 |
34 |
0 |
FY1819 |
Sutter-Yuba |
Access |
Service not available |
1 |
0 |
1 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Access |
Other access issues |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Sutter-Yuba |
Access |
All |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
Staff behavior concerns |
8 |
0 |
2 |
6 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
Treatment issues or concerns |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
Medication concern |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Sutter-Yuba |
Quality of Care |
All |
12 |
0 |
2 |
10 |
0 |
FY1819 |
Sutter-Yuba |
Change of Provider |
All |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Sutter-Yuba |
Confidentiality Concern |
All |
4 |
0 |
2 |
2 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Financial |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Physical environment |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Sutter-Yuba |
Other |
Other grievance not listed above |
7 |
0 |
0 |
7 |
0 |
FY1819 |
Sutter-Yuba |
Other |
All |
13 |
0 |
0 |
13 |
0 |
FY1819 |
Sutter-Yuba |
All |
All |
34 |
0 |
6 |
28 |
0 |
FY1819 |
Tehama |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Access |
Other access issues |
2 |
0 |
0 |
1 |
1 |
FY1819 |
Tehama |
Access |
All |
2 |
0 |
0 |
1 |
1 |
FY1819 |
Tehama |
Quality of Care |
Staff behavior concerns |
9 |
1 |
0 |
10 |
0 |
FY1819 |
Tehama |
Quality of Care |
Treatment issues or concerns |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Tehama |
Quality of Care |
Medication concern |
0 |
2 |
0 |
2 |
0 |
FY1819 |
Tehama |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tehama |
Quality of Care |
All |
11 |
4 |
0 |
15 |
0 |
FY1819 |
Tehama |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tehama |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Other |
Operational |
0 |
1 |
0 |
1 |
0 |
FY1819 |
Tehama |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tehama |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tehama |
Other |
All |
1 |
1 |
0 |
2 |
0 |
FY1819 |
Tehama |
All |
All |
15 |
5 |
0 |
19 |
1 |
FY1819 |
Trinity |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Quality of Care |
Staff behavior concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Trinity |
Quality of Care |
Treatment issues or concerns |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Trinity |
Quality of Care |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Trinity |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Trinity |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Other |
Operational |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Trinity |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Trinity |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Trinity |
Other |
All |
3 |
0 |
0 |
3 |
0 |
FY1819 |
Trinity |
All |
All |
6 |
0 |
0 |
6 |
0 |
FY1819 |
Tulare |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Quality of Care |
Staff behavior concerns |
13 |
0 |
0 |
13 |
0 |
FY1819 |
Tulare |
Quality of Care |
Treatment issues or concerns |
4 |
0 |
0 |
4 |
0 |
FY1819 |
Tulare |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Quality of Care |
All |
17 |
0 |
0 |
17 |
0 |
FY1819 |
Tulare |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Confidentiality Concern |
All |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Tulare |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Other |
Lost property |
1 |
0 |
0 |
0 |
1 |
FY1819 |
Tulare |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tulare |
Other |
Other grievance not listed above |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Tulare |
Other |
All |
3 |
0 |
0 |
2 |
1 |
FY1819 |
Tulare |
All |
All |
22 |
0 |
0 |
21 |
1 |
FY1819 |
Tuolumne |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
Timeliness of services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Access |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
Staff behavior concerns |
23 |
0 |
1 |
22 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
Treatment issues or concerns |
12 |
0 |
0 |
12 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
Medication concern |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
Cultural appropriateness |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
Other quality of care issues |
2 |
1 |
0 |
3 |
0 |
FY1819 |
Tuolumne |
Quality of Care |
All |
41 |
1 |
2 |
40 |
0 |
FY1819 |
Tuolumne |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Confidentiality Concern |
All |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tuolumne |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Tuolumne |
Other |
Operational |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tuolumne |
Other |
Patients' rights |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tuolumne |
Other |
Peer behaviors |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Tuolumne |
Other |
Physical environment |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Tuolumne |
Other |
Other grievance not listed above |
5 |
0 |
0 |
5 |
0 |
FY1819 |
Tuolumne |
Other |
All |
10 |
0 |
0 |
10 |
0 |
FY1819 |
Tuolumne |
All |
All |
52 |
1 |
2 |
51 |
0 |
FY1819 |
Ventura |
Access |
Service not available |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Ventura |
Access |
Service not accessible |
2 |
0 |
0 |
2 |
0 |
FY1819 |
Ventura |
Access |
Timeliness of services |
4 |
0 |
1 |
3 |
0 |
FY1819 |
Ventura |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Access |
All |
7 |
0 |
1 |
6 |
0 |
FY1819 |
Ventura |
Quality of Care |
Staff behavior concerns |
18 |
0 |
4 |
14 |
0 |
FY1819 |
Ventura |
Quality of Care |
Treatment issues or concerns |
5 |
0 |
0 |
5 |
0 |
FY1819 |
Ventura |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Quality of Care |
Other quality of care issues |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Ventura |
Quality of Care |
All |
24 |
0 |
4 |
20 |
0 |
FY1819 |
Ventura |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Confidentiality Concern |
All |
2 |
0 |
1 |
1 |
0 |
FY1819 |
Ventura |
Other |
Financial |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Ventura |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Ventura |
Other |
Peer behaviors |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Ventura |
Other |
Physical environment |
3 |
0 |
1 |
2 |
0 |
FY1819 |
Ventura |
Other |
Other grievance not listed above |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Ventura |
Other |
All |
8 |
0 |
2 |
6 |
0 |
FY1819 |
Ventura |
All |
All |
41 |
0 |
8 |
33 |
0 |
FY1819 |
Yolo |
Access |
Service not available |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Access |
Service not accessible |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Access |
Timeliness of services |
9 |
1 |
0 |
10 |
0 |
FY1819 |
Yolo |
Access |
24/7 Toll-free access line |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Access |
Linguistic services |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Access |
Other access issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Access |
All |
9 |
1 |
0 |
10 |
0 |
FY1819 |
Yolo |
Quality of Care |
Staff behavior concerns |
10 |
0 |
0 |
10 |
0 |
FY1819 |
Yolo |
Quality of Care |
Treatment issues or concerns |
1 |
0 |
0 |
1 |
0 |
FY1819 |
Yolo |
Quality of Care |
Medication concern |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Quality of Care |
Cultural appropriateness |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Quality of Care |
Other quality of care issues |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Quality of Care |
All |
11 |
0 |
0 |
11 |
0 |
FY1819 |
Yolo |
Change of Provider |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Confidentiality Concern |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Financial |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Lost property |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Operational |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Patients' rights |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Peer behaviors |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Physical environment |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
Other grievance not listed above |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
Other |
All |
0 |
0 |
0 |
0 |
0 |
FY1819 |
Yolo |
All |
All |
20 |
1 |
0 |
21 |
0 |